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HearUSA
- Audiologist
- Chino, CA
About this business
At HearUSA Chino, our focus is to change lives through Simply Excellent Hearing Care. We empower you to put your hearing health first by simplifying the hearing care process to find the best solution for your needs so you can live life to the fullest. We are pleased to offer you a full range of hearing health professional services, including hearing evaluations, hearing evaluations, hearing aid screenings, hearing aids, tinnitus, preventive care advice and accessories. Come in today to experience what makes HearUSA Chino uni... read more
Location details
3920 Grand Avenue, Suite E, Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was pleased and very satisified with the service I received from Cindy this last Friday. I came in close to closing time but she took me in anyway. She was polite and professional and addressed all the problems with my hearing aid. Thank You as I really depend on my hearing aids.
The receptionist was friendly and talkatative answering a few questions I had about the products or services as a first time patient. The doctor, i felt, wasn't as nice and seemed to be rushing through things or being vague when answering my questions. Since it was my first visit I felt my questions weren't fully answered and things could be explained better
Once again the entire staff proved to be very helpful and they seem genuinely concerned that my hearing aids functioned properly. They have not hesitated to help me when I dropped in without an appointment for a quick maintenance issue.
Very poor attitude from the doctor. It felt like we are meeting sales person, not medical professional. I repeatedly said that the patient is with Alzheimer, and it was fully disregarded by the doctor. The instructions was very unclear and in a medical jargon. At the end there was no clear diagnosis or explanation but a document to sign for hearing aid. That was a sale not medical appointment. Will not recommend or go back.
Great people and service. Not so much their customer contact program. The store/office was very nice, the receptionist and audiologist were also very caring and efficient with my time. But their contact software and system is intrusive to me. I made the appointment and got a card from the receptionist detailing date/time. Then I got a reminder text message by the time I got to my car. Then a week before the appointment I get an email, a reminder text, a second reminder text, a phone call and then another text the day of the ... read more
Frequently asked questions about HearUSA
How is HearUSA rated?
HearUSA has a 4.9 star rating with 92 reviews.
When is HearUSA open?
HearUSA is open now. It will close at 12:00 p.m.