HearUSA

Brenda Edwards 

on Google

a year ago

It is a digital FaceTime style tester. You just sit in a booth alone the tester gives you instructions and you respond accordingly. The testing portion was excellent. I called ahead to verify if my insurance was excepted. I was told because it was a referral it was covered 100%. After the test I was told it was $211.00. I told them about my previous call and was told that it was only 100% covered if I had secondary insurance. It sure would have been nice if that was expressed ahead of time. 

DeeDee McDaniel 

on Google

a year ago

Office was very friendly and knowledgeable. The woman doing my testing made me feel at ease and I had a great experience. And my hearing is perfect. Happy with the whole experience. 

Janet Turner 

on Google

a year ago

My experience with HearUSA was completely satisfactory. From reception to a hearing test performed by technician Jess, everything was handled competently, efficiently, and with friendliness. I particularly liked that Jess was able to answer my questions in a very patient, understandable manner. 

Rayna Coller 

on Google

a year ago

My 9 month old hearing aid stopped working. I called and the receptionist informed me that everyone in audiology had “left the company”. My only option was to set up a telehealth call in 2 weeks with someone I had never heard of. I inquired where Dr Looper had gone, but they wouldn’t even discuss it. (It was his office for decades, so this was a big snub). Looks to me like some inept corporation took over and can’t even retain their people. Not promising. 

Vicki Harrington 

on Google

a year ago

I did not like being seen by someone on a computer screen.My past experiences with hearing specialists was much more satisfying. Things were explained to me much more completely. Much more time was spent making sure the adjustments were correct.