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21787 Ventura Blvd, Woodland Hills, CA, 91364, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been very pleased with the service at the WH Hear/USA. My issues have always been attended to promptly and with concern that it was done to my satisfaction. Bernitha made my visit comfortable by exuding empathy for my situation. Much appreciated.
Business response:
Hi, Judy. Thank you so much for leaving us a stellar review!
Stay Away!!! Hear USA Woodland Hills keeps screwing up my appointments. Today I went in for a follow-up hearing test after I was asked to have my doctor remove wax from my ears. I made a hearing test appointment once the wax was removed, and for the SECOND TIME IN A ROW, they had me down for a CLEANING appointment instead of a HEARING TEST, and wanted to reschedule me. This was their mistake, for the SECOND TIME! I have to take time off of work for these appointments.
Business response:
Thank you for providing your feedback and informing us on this issue, Harry. We set high standards for how we interact with our customers and are truly sorry to hear that your experience was disappointing. Please reach out to us by calling (855) 501-1862 and we'll be happy to help solve the issue.
HearUSA has a 4.8 star rating with 71 reviews.
HearUSA is closed now. It will open tomorrow at 8:30 a.m.