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Helzberg Diamonds
- Consumer Goods
- Riverside, CA
About this business
Seiko, Citizen, Citizen Watch
Location details
1285 Galleria at Tyler, Space E11A, Riverside, CA, 92503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I had an excellent experience with customer service recently and I couldn’t be more impressed. From the moment Heather, the representative was friendly, patient, and genuinely eager to assist. They took the time to listen to my concerns and provided clear, helpful solutions that exceeded my expectations. It’s rare to come across such attentive and professional customer service, and I’ll certainly be returning because of it! Especially that diamond room she took us into, words can’t describe how much more I’ve fallen in love ... read more
staff was not welcoming. we were in there looking at rings, necklaces, and bracelets and we’re not acknowledged at all by any employee. my boyfriend wanted to try on a bracelet so we went over to stand at the display case it was at. we stood there for like 10 minutes and not once did the employees even look at us. one of the employees was helping people right next to us and still acted like we didn’t exist. there was 2 employees that were helping one person and one of them was barely even doing anything. i am sure they didn’... read more
Damien and all the others there are fantastic. They helped us design a truly unique wedding set. One of a kind. Amazing quality and a good value. Very satisfied and highly recommend!
I had a great experience having my special diamond set in the ring I purchased from Helzburg. Damien was wonderful so was the manager, Lena and the jeweler Alan. This diamond was priceless as it was made from the ashes of my father. They took great care to make sure everything was perfect. Cannot thank them enough. I will treasure this forever!
My husband got a diamond ring for me here and less than a year later a small diamond fell out so I took it in to get repaired all good there. I called today to see if it was ready and got such attitude from the associate. I said it’s been over 2 weeks and she responds by saying well it’s usually 3 weeks out. She looks up the account and I said is it ready and she says I’m trying to tell you it’s ready in a tone. Like what? She borderline hung up on me. Would never come back to get my jewelry repaired here based on serveral c... read more
Frequently asked questions about Helzberg Diamonds
How is Helzberg Diamonds rated?
Helzberg Diamonds has a 4.9 star rating with 181 reviews.
When is Helzberg Diamonds open?
Helzberg Diamonds is closed now. It will open at 10:00 a.m.