Heritage Middleton

Kristie Kieler 

on Google

2 weeks ago

This place is so dysfunctional that anyone who walks through those doors who isn’t, is going to be treated terrible until they also become part of the toxic culture. I was called a witch from multiple staff members from day one and treated with so much disrespect for absolutely nothing. Please believe everything negative you hear about Heritage. If anyone experiences the mobbing that I experienced, I strongly urge you to write it all down and date it. Then file a claim with the EEOC.For the residents who I spoke to personall... read more

Davina Ivy 

on Google

a week ago

And I’m just want to know when there are bad reviews or concerns the owner says nothing but as soon as someone a family who clearly does not know the real truth he wants to thank them for a positive review has anyone paid attention I worked there 3 years and never saw the owner.like what do you look like or do you even care I get it it’s a money thing but at least act like your concerned about your facility. I worked at heritage in Middleton Wisconsin the management from the Director to the Assistant Director is terrible emp... read more

David Hardel 

on Google

6 months ago

My mother was in assisted living at The Heritage in Middleton for 2 years and 8 months. I felt she was well cared for during this time. The management team were responsive to our needs. The staff that cared for mom were caring, attentive, and responded quickly as needed. The staff also did her laundry and cleaned her apartment. Meals were mostly to her liking and they were mindful of her special dietary requirements. The activities people were always a bright spot for mom every day. They were always so upbeat and smil... read more

Janice McLamb 

on Google

10 months ago

Our family is very pleased with the memory care unit at Heritage Middleton. All the staff are very kind and are willing to help my mom as needed. There are activities that are available for her to partake in. The nursing staff keeps the family updated on my mom's health status and does their best to keep things on a schedule that she likes. My mom's room is kept very clean. If there is a maintenance issue, it is addressed in a timely manner. The Executive Director at Heritage Middleton is approachable and is willing to hel... read more

Jacci See 

on Google

3 months ago

Kate gave us a wonderful introduction to Heritage, answered my client’s questions and led an informative tour of this awesome facility. We are impressed! Thank you!