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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
N/A
Everyone was very kind and professional. Fairly easy process. Only thing I would change would be if you could pay Credit Card companies directly instead of mailing us the checks. Thanks for all your help.
Business response:
Hi Randy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I did not get the closing documents from the closing company. They sent me the link that did not work. I left them a couple of messages to send me the copies and they have not responded.
Business response:
Hi Lorraine - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Honestly the mortgage process can be painful and unpleasant. Hilda and Malcolm made this process COMPLETELY the opposite! They were professional, attentive, responsive and an absolute joy to work with! I am so grateful for them and your team. I will look to use PennyMac for any needs financial that can be met simply because of Hilda and Malcolm. Thank you so very much!!
Business response:
Thank you for taking the time to share your experience with us, Peter. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Shannon, Hilda, and the rest of your team, thank you so much for all your help in making this transaction a success. From the start to finish, we had our questions answered and the constant communication between everyone made the entire process run smoothly.
Business response:
Hi James - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Hilda & Rick were professional, friendly and helpful at every step. They were always available for questions and returned voicemails very promptly. Excellent job.
Business response:
Thank you for the positive review, James! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Took a bit longer than I was expecting n a lot of paperwork but I got it done.
Business response:
Thank you for taking the time to share your experience with us, Patricia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Hilda is outstanding. Made the process easy and was it as simple as a text to get any questions answered. 5 stars!!!!
Business response:
Hi Dominique - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Hilda was extremely helpful and was always able to answer all my questions and keep me updated throughout the process. I appreciate everything she did and the whole team
Business response:
Thank you for the positive review, Warren! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everything went excellent
Business response:
Hi Thomas - Your feedback is greatly appreciated. Thank you for the review.
Hilda Kuklinski has a 4.6 star rating with 425 reviews.
Hilda Kuklinski is closed now. It will open on Monday at 9:00 a.m.