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Hollywood Feed
- Pet Stores
- Wilmington, NC
About this business
Location details
3804 Oleander Dr, #102, Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
My only complaint is that I understand that the biscuit wall will be going away. Our dog is super picky and likes only 3 of the biscuits-these are just a few of treat that she likes. Wish it would stay.
Business response:
Carla, we completely understand the frustration and disruption that these issues cause for your pets, in particular those with special dietary needs, as the product shortages are affecting our own pets, too. We want you to know that we ask our buyers to think about that product. This has been a difficult time to keep certain products and brands in our stores due to shipping and manufacturing delays. We are in communication with all manufacturers daily to stay in tune to the business. We take pride in the services we offer, t... read more
Great selection of products. Friendly staff
Business response:
Pete, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Great selection of products. Friendly staff
Business response:
Pete, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Great customer service.Was looking for a certain item ask for help she took me right to it. It was a different brand name. Very polite and well knowledgeable about what I was asking for.
Business response:
Bernice, This review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
A knowledgeable employee makes all the difference! She knew product info, was attentive but not pushy, offered suggestions and most importantly knows how human behavior affects dog behavior. Very impressive!
Business response:
Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback!... read more
All of the staff here are amazing. Dany in particular is always very knowledgeable and friendly and always helps me find what I need for my dog and cats.
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Great customer service.Was looking for a certain item ask for help she took me right to it. It was a different brand name. Very polite and well knowledgeable about what I was asking for.
Business response:
Bernice, This review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
A knowledgeable employee makes all the difference! She knew product info, was attentive but not pushy, offered suggestions and most importantly knows how human behavior affects dog behavior. Very impressive!
Business response:
Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback!... read more
All of the staff here are amazing. Dany in particular is always very knowledgeable and friendly and always helps me find what I need for my dog and cats.
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 261 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 6:30 p.m.