This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Birmingham, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Birmingham, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
230 Doug Baker Blvd, Birmingham, AL, 35242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Employees were more engaged in talking to each other while I was checking out then paying attention to the customers.
Business response:
Thank you for taking the time to reach out to us, Terri. Feedback from our customers is exceptionally important, even if it is negative, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Hoover location seem to have missed the mark. I have made sure to elevate your complaint to the Regional Manager of this location, Joy, so that they can address this matter with th... read more
I always receive great customer service even with me using the curbside service right now
Business response:
Thank you so much for this great feedback! We are thrilled to hear you are enjoying our newest service, Curbside Pickup! We hope to see you back again soon!
Employees were more engaged in talking to each other while I was checking out then paying attention to the customers.
Business response:
Thank you for taking the time to reach out to us, Terri. Feedback from our customers is exceptionally important, even if it is negative, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Hoover location seem to have missed the mark. I have made sure to elevate your complaint to the Regional Manager of this location, Joy, so that they can address this matter with th... read more
Great Location!! Outstanding Associates!! Excellent Selection of Food, Treats & Merchandise!!
Business response:
Melody, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
I always receive great customer service even with me using the curbside service right now
Business response:
Thank you so much for this great feedback! We are thrilled to hear you are enjoying our newest service, Curbside Pickup! We hope to see you back again soon!
The associate helped me pick out a harness and fit it on my dog. She also helped me pick out the right bones. Excellent customer service!
Business response:
Claire, thank you so much for your great review! It is always great to hear of a wonderful experience had at one of our locations. Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you and your pup again soon!
Always helpful courteous service.
Business response:
Thank you for the wonderful review, Robert! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
The associate helped me pick out a harness and fit it on my dog. She also helped me pick out the right bones. Excellent customer service!
Business response:
Claire, thank you so much for your great review! It is always great to hear of a wonderful experience had at one of our locations. Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you and your pup again soon!
Great customer service
Business response:
Thank you for the wonderful review, Vicki! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 880 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.