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Hollywood Feed

4.9

About this business

Location details

1251 E Southlake Blvd, Suite 315, Southlake, TX, 76092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9708 reviews
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Stacy W.'s profile image
Stacy W. 
5 years ago

Great customer service! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon! 

Stacy W.'s profile image
Stacy W. 
5 years ago

Great customer service! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon! 

Dorthoy M.'s profile image
Dorthoy M. 
5 years ago

Always friendly, courteous service. Especially pleased with new location. Much more convenient for me as I visit Central Market often. 

Business response:

Thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We are glad to hear you now have a more convenient location near you, and we hope to see you again soon! 

Dorthoy M.'s profile image
Dorthoy M. 
5 years ago

Always friendly, courteous service. Especially pleased with new location. Much more convenient for me as I visit Central Market often. 

Business response:

Thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We are glad to hear you now have a more convenient location near you, and we hope to see you again soon! 

Olena H.'s profile image
Olena H. 
5 years ago

Great service plus samples provided. My favorite pet store for my cat's needs! 

Business response:

Olena, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Olena H.'s profile image
Olena H. 
5 years ago

Great service plus samples provided. My favorite pet store for my cat's needs! 

Business response:

Olena, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Joni K.'s profile image
Joni K. 
5 years ago

Knowledgeable! Kind and always helpful! Always greet you when you arrive. 

Business response:

Joni, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon! 

Joni K.'s profile image
Joni K. 
5 years ago

Knowledgeable! Kind and always helpful! Always greet you when you arrive. 

Business response:

Joni, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon! 

Adrianne G.'s profile image
Adrianne G. 
5 years ago

I don’t know if you guys can help me but I believe that my last transaction wasn’t correct. I should’ve had a box of food fro free but it was only discounted 

Business response:

Adrianne, thank you for taking the time to leave a review and reach out to us! Our Frequent Feeder program works by averaging the purchases made under a particular brand over time and taking the average amount off of your redeemable purchase. For example, with Fromm, you can redeem your discount after 12 purchases of dog food (cases of cans or bags of dry food). If you buy a small bag half the time, and a large bag the other half, you would receive a coupon averaging the amount spent over those 12 bags, which would be less t... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 708 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.