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Hollywood Feed is a natural and holistic pet specialty retail store in Prosper, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
1350 N Preston Rd, Suite 50, Prosper, TX, 75078, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
Fantastic customer service- they never disappoint!
Business response:
Traci, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Always great customer service!
Business response:
Raine, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
Always great customer service!
Business response:
Raine, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
Typically it’s a pleasant trip in but the cashier that was in there today was rude. I don’t get how someone can’t say thank you and have a nice day to a customer as they leave. It was a pretty simple transaction and yet she seemed like she couldn’t be bothered.
Business response:
Junior, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Prosper location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Sharon, so that they can address this matter with the team. If you wou... read more
Typically it’s a pleasant trip in but the cashier that was in there today was rude. I don’t get how someone can’t say thank you and have a nice day to a customer as they leave. It was a pretty simple transaction and yet she seemed like she couldn’t be bothered.
Business response:
Junior, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Prosper location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Sharon, so that they can address this matter with the team. If you wou... read more
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Great customer dervice!
Business response:
Andrea, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Great customer dervice!
Business response:
Andrea, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Hollywood Feed has a 4.9 star rating with 563 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.