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Hollywood Feed
- Pet Stores
- Prosper, TX
About this business
Location details
1350 N Preston Rd, Suite 50, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Typically it’s a pleasant trip in but the cashier that was in there today was rude. I don’t get how someone can’t say thank you and have a nice day to a customer as they leave. It was a pretty simple transaction and yet she seemed like she couldn’t be bothered.
Business response:
Junior, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Prosper location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Sharon, so that they can address this matter with the team. If you wou... read more
Typically it’s a pleasant trip in but the cashier that was in there today was rude. I don’t get how someone can’t say thank you and have a nice day to a customer as they leave. It was a pretty simple transaction and yet she seemed like she couldn’t be bothered.
Business response:
Junior, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Prosper location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Sharon, so that they can address this matter with the team. If you wou... read more
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Great customer dervice!
Business response:
Andrea, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Great customer dervice!
Business response:
Andrea, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Great customer service, always very helpful and knowledgeable
Business response:
Dana, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Great customer service, always very helpful and knowledgeable
Business response:
Dana, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
The team, especially Jason, are always super friendly and helpful.
Business response:
Denise, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 608 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.