This profile has been claimed by the business owner or representative.
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Raleigh, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fe... read more
9660 Falls of Neuse Rd, Ste 170, Raleigh, NC, 27615, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
Samantha is always so nice and helpful! Her customer service goes above and beyond - and she always remembers me and my pup.
Business response:
Brittany, thank you for being our 5-star customer! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We are pleased to hear that Samantha was able to provide you with the best possible service. Our Falls of Neuse Rd store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Thank y... read more
Samantha is always so nice and helpful! Her customer service goes above and beyond - and she always remembers me and my pup.
Business response:
Brittany, thank you for being our 5-star customer! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We are pleased to hear that Samantha was able to provide you with the best possible service. Our Falls of Neuse Rd store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Thank y... read more
What I don’t like is having to punch a card for my discount, If you’re going to give me a discount just do it. You have it in the computer
Business response:
Thank you Sonia for visiting Hollywood Feed and being a part of our family! I'm not sure why you would have a punch card, because with our Feeder Program it is automatically saved in our system with your phone number. That way you do not have to keep up with the cards. We look forward to seeing you soon!
Excellent customer service. Prices very reasonable
Business response:
Judy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Knowledgeable, helpful, friendly service!
Business response:
Amy, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
Excellent customer service. Prices very reasonable
Business response:
Judy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Knowledgeable, helpful, friendly service!
Business response:
Amy, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
Fascinating, interesting place filled with all sorts of truly great pet stuff. I'll be back!
Business response:
Thank you so much for this glowing review, Clifford! We love helping our customers improve the lives of their pets, and we are so glad you love the Hollywood Feed experience! We are proud of our vast selection of natural and holistic products. Our employees go through 40 hours of training each year taught by professionals of the pet industry to be able to answer the tricky pet product questions. You can check out Hollywood Feed University to learn more!
Rcvd our black lab’s new K-9 Harness which I ordered online while at the pet people store Raleigh NC and the store rep showed a demo for the sz 3+ For our big lab, and it fits very well; enjoy walking our dog. Thanks Pet Prople!
Business response:
Colleen, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to s... read more
Hollywood Feed has a 4.9 star rating with 373 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.