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Hollywood Feed is a natural and holistic pet specialty retail store in Little Elm, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
1618 FM 423, Suite 300, Frisco, TX, 75034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
Amazing customer service!
Business response:
Tim, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
I love this store. They always have things in stock and their delivery is super fast. The best thing: they support the local animal shelter.
Business response:
Cara, Thank you for such a great review! Our delivery is a part of our stores and not a third party running errands for us. Because of this distinction, we control the process more and also treat this service with pride as an extension of team. We love supporting local shelters! We truly care about animals and want them to feel loved before they even find their own forever families. Thank you for being a part of our family and see you back soon!
Really good for my pet :)
Business response:
Rogelio, thank you for the wonderful review! We are so happy that your fur-baby enjoys our products, and we hope to see you again soon!
Disappointed that products not available. Customer service always great though. I would have given 5 stars if you had the things I needed to purchase.
Business response:
Cathy, Thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it sh... read more
Disappointed that products not available. Customer service always great though. I would have given 5 stars if you had the things I needed to purchase.
Business response:
Cathy, Thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it sh... read more
Really good for my pet :)
Business response:
Rogelio, thank you for the wonderful review! We are so happy that your fur-baby enjoys our products, and we hope to see you again soon!
Great Customer Service
Business response:
Mike, We are always excited to receive such an amazing review! Thank you so much! Great customer service is always something that we strive for and we are happy to have such great feedback! We are so excited to get to see you again soon!
Great Customer Service
Business response:
Mike, We are always excited to receive such an amazing review! Thank you so much! Great customer service is always something that we strive for and we are happy to have such great feedback! We are so excited to get to see you again soon!
Carla and all your staff are always so helpful. Never a problem getting a question answered. Bags carried to car. But most important they all look at you smile greet you!
Business response:
Mary, we are so grateful for your wonderful feedback! We are pleased to hear that Carla was able to provide you with the best possible service. Our Little Elm store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are ... read more
Hollywood Feed has a 5 star rating with 1,208 reviews.
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.