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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Location details
12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
It was a helpful visit.
Business response:
Melvin, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
Trish and the grooming Team are wonderful
Business response:
We are absolutely thrilled to hear Trish and our grooming team provided wonderful service for you!
Tracy was extra helpful . Customer service great.
Business response:
Thank you for the kind words! We’re so glad to hear Tracy was extra helpful—she’s a rockstar! We’ll be sure to pass along your compliment. Great customer service is always our goal, and we’re happy we could deliver. Hope to see you again soon!
Trish and the team are great w Theo —- he loves coming for his “spa” treatments.
Business response:
We are delighted to hear that Theo loves his spa treatments! It's wonderful to know he enjoys his time with us. Trish and our entire team truly appreciate the opportunity to care for Theo and provide him with a relaxing experience. We look forward to welcoming him back for his next pampering session.
It was an absolute joy to meet Tracy. She is so full of life and obviously loves what she does. Even though I live in Lake Wylie I will continue to come to Hollywood Feed in Charlotte as Charlotte was my home for 41 years.
Business response:
Thank you so much for your thoughtful words! We're thrilled to hear that meeting Tracy made such a positive impression—she truly brings great energy to our team and loves helping customers. It means a lot that you’re willing to make the trip from Lake Wylie, and we’re honored to continue being a part of your Charlotte connection!
I love this store and employees!
Business response:
Jennifer, we are so glad you love your experiences so much that you gave us 5-stars! We appreciate you being our valued customer! We hope to see you again soon!
Great experience every time! Staff treat you like part of the family. Store 097 has wonderful staff that accommodate you and your dogs needs
Business response:
Thank you so much for your amazing review! We’re thrilled to hear that every visit has been a great experience and that our team at Store 097 makes you feel like part of the family. Creating a welcoming environment where both you and your dogs feel cared for is something we truly value. It’s wonderful to know our staff has been able to accommodate your needs and your dogs’ needs each time you stop by. Your kind words mean the world to our team, and we’re grateful to have you as part of the Hollywood Feed community. We look ... read more
Staff were very helpful and knowledgeable and attentive
Business response:
We are grateful for your kind words about our helpful, knowledgeable, and attentive staff. Your feedback means everything to us.
Hollywood Feed employees are always friendly and helpful. We returned a product and was given a full refund. We weren’t expecting and pleasantly surprised!
Business response:
Thank you for sharing your experience with us! We're thrilled to hear that our team provided friendly and helpful service during your visit. We always strive to ensure our customers are satisfied, and we're glad we exceeded your expectations with the refund process. It's important to us that you feel comfortable returning products when needed, and we're happy we could assist you with a full refund. We appreciate your kind words and look forward to serving you again in the future.
Customer service was excellent…prices were reasonable
Business response:
Thank you so much for the 5-star review! Here at Hollywood Feed, we take pride in providing only the best customer service. Our teams are dedicated to ensure each day we are offering the best products at the best prices, if you find elsewhere we are also more than happy to price match! Thank you for choosing Hollywood Feed and we can't wait to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,438 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.