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Hollywood Feed
- Pet Stores
- Columbus, OH
About this business
Location details
2863 N High St, Columbus, OH, 43202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
they are so helpful...my new adoptees are a bit afraid, staff was so kind and patient and helped me to get harnesses properly adjusted
Business response:
Marilee, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
I was in just the other day and while I love this store, no one greeted me or asked if I needed any assistance. A departure from the usual when it was Pet People. They were friendly once I got to the desk but prior to that there was no exchange of customer service. I hope they can live up to the same standards as pet people.
Very helpful and friendly staff
Business response:
Koral, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
I interacted with 3 staff members and they were all friendly and approachable.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
I was in just the other day and while I love this store, no one greeted me or asked if I needed any assistance. A departure from the usual when it was Pet People. They were friendly once I got to the desk but prior to that there was no exchange of customer service. I hope they can live up to the same standards as pet people.
Very helpful and friendly staff
Business response:
Koral, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
I interacted with 3 staff members and they were all friendly and approachable.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
The customer service is always so personable and amazing. I love coming in!! The staff makes it worth it
Business response:
Anna, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Nice, helpful
Business response:
Stephanie, thank you for the wonderful review! Our team strives to provide speedy and exceptional service for all our customers! We're thrilled you're pleased and hope to see you again soon!
The customer service is always so personable and amazing. I love coming in!! The staff makes it worth it
Business response:
Anna, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.7 star rating with 656 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.