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Hollywood Feed

4.7

About this business

Location details

1212 S Naper Blvd, Unit 105, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.7244 reviews
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Melissa P.'s profile image
Melissa P. 
3 years ago

The service was excellent! They were very attentive and respectful! Great selection of toys and overall pet products! Looking forward to return when I’m back in the area :D 

Business response:

Melissa, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Julie K.'s profile image
Julie K. 
3 years ago

Very helpful with finding particular items in the store and with great recommendations! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Julie K.'s profile image
Julie K. 
3 years ago

Very helpful with finding particular items in the store and with great recommendations! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Melissa P.'s profile image
Melissa P. 
3 years ago

The service was excellent! They were very attentive and respectful! Great selection of toys and overall pet products! Looking forward to return when I’m back in the area :D 

Business response:

Melissa, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Cynthia M.'s profile image
Cynthia M. 
3 years ago

Clean, super friendly & helpful, great products 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Beth R.'s profile image
Beth R. 
3 years ago

Great customer service. Very friendly staff. I'm glad I found this place. 

Business response:

Beth this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Cynthia M.'s profile image
Cynthia M. 
3 years ago

Clean, super friendly & helpful, great products 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Beth R.'s profile image
Beth R. 
3 years ago

Great customer service. Very friendly staff. I'm glad I found this place. 

Business response:

Beth this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Brian C.'s profile image
Brian C. 
3 years ago

Excellent customer service. Maureen was very good on product knowledge. She extremely friendly and her communication skills were outstanding. 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.7 star rating with 244 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:00 p.m.