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Hollywood Feed
- Pet Stores
- Cincinnati, OH
About this business
Location details
9867 Montgomery Rd, Cincinnati, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Customer service was great as it usually is. I can ask any employee for guidance and they are always eager to help.
Business response:
Denise, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while... read more
Always great customer service and very clean and organized store
Business response:
Thank you so much for your excellent review! Our team strives to make every customer's shopping experience pleasant, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, ... read more
Very helpful sales associates. They always offer to take purchases to my car.
Business response:
Sally, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while ... read more
Very friendly staff. They always offer to help carry my dog food out to the car, which I greatly appreciate with a toddler in tow.
Business response:
Lisa, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more
Great customer service. Very friendly and helpful. Only dislike I have is the frequent out of stock on the bulk cookies blueberry/pb bones. It's hard for me to have to make a return visit with my work schedule and I use them as part of my dogs daily routine. There really aren't any comparable alternatives so getting the inventory on-hand and reorder point correct means a lot to me and my pups. Thank you!
Business response:
Thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 4-Stars indicate that we have room to improve, so we would love to hear more about your recent visit. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Our buyers and operations teams have been working diligently to get certain products back in stock. But not produc... read more
Great customer service. Very friendly and helpful. Only dislike I have is the frequent out of stock on the bulk cookies blueberry/pb bones. It's hard for me to have to make a return visit with my work schedule and I use them as part of my dogs daily routine. There really aren't any comparable alternatives so getting the inventory on-hand and reorder point correct means a lot to me and my pups. Thank you!
Business response:
Thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 4-Stars indicate that we have room to improve, so we would love to hear more about your recent visit. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Our buyers and operations teams have been working diligently to get certain products back in stock. But not produc... read more
I ran in with a few seconds to spare to grab any variety of wheat-free , preferably peanut butter or salmon dog treats- a box or bag of small (so my dog will think I generous but who’s fooling who)treats. By now the store was closed but the two ladies who were working were very helpful and didn’t try to hurry me along. As a result I left with 3 bags of Peanut Butter/Apple Soft Chews. My Airedale Terrier loves them!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
I ran in with a few seconds to spare to grab any variety of wheat-free , preferably peanut butter or salmon dog treats- a box or bag of small (so my dog will think I generous but who’s fooling who)treats. By now the store was closed but the two ladies who were working were very helpful and didn’t try to hurry me along. As a result I left with 3 bags of Peanut Butter/Apple Soft Chews. My Airedale Terrier loves them!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Everyone at this location is wonderful!
Business response:
Jill, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 315 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:00 p.m.