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HomeTeam Pest Defense
- Pest Control
- Denton, TX
About this business
Location details
3401 East University Dr, Suite 103, Denton, TX, 76208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recently talked to someone by the name of Reghan C. and she was wonderful. Was very informative about my questions of wanting to start services with home team and made me feel like home team could be my forever pest control service. Will definitely be reaching out to set up services just because of the great customer service.
Service is bad. We have a massive ant infestation and their “retreat” did nothing to help at all. Customer service has always been pleasant so no complaints but they’re very overpriced compared to other companies and they’ll charge you two months to stop service which isn’t outlined when you initially sign up. Also they only “service” the property every 2 or 3 months but you pay monthly?… their whole business model seems to be a joke. You’re better off spending $15 on a jug of home defense spray and doing it yourself.
Every time I have a bug, I actually get to speak with a real person and they send out a technician the very next day. Excellent customer service. Do not let the other guys who oversell you at the door to door pressure. They are not the same.
Canceled our service and ended up getting charged several weeks later even though service was canceled and confirmed canceled in a subsequent call from them. Called multiple times to ask them why we got charged and got the run around - manager will need to call you back, not sure why you got charged we see you ended your service, manager will have to call you, I will call you back later Over and over. Technicians are good but office leaves something to be desired and will run you around and not do what they say.
I reached back out to Home team after dropping them a few years back. I called them because the ants spiders and scorpions were getting really bad (scorpions not as bad as the others.) I contacted them after their AI robot contacted us (Anne Williams) and set up a time fro them to come out and treat for all the little creepy crawly things and they came out on time and it has only been 24 hours but so far so good. They have been stellar
Frequently asked questions about HomeTeam Pest Defense
How is HomeTeam Pest Defense rated?
HomeTeam Pest Defense has a 4.5 star rating with 104 reviews.
When is HomeTeam Pest Defense open?
HomeTeam Pest Defense is open now. It will close at 6:00 p.m.