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Honda Morristown
- Car Dealers
- Morristown, TN
About this business
Location details
4190 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
complete the service that the appointment was scheduled for
Business response:
Thank you for reaching out. Our service manager Josh will be reaching out to you.
For this one year I’ve had my car I have had: 1) a fog light go out -which was in the first couple months of getting it and which they also wanted me to pay for-. 2) I’ve had an inspection at a different dealership another time and my battery wasn’t even strapped in place. When I took it to morristown Honda we sat for up to 30 minutes waiting even after I told you guys about said battery and you guys acted like it was no big deal until after I threatened to expose you guys for it. 3) I’ve had nothing but trouble not with... read more
Jose was a great salesman, but other than that run. Go somewhere else. I promise it is NOT worth the headache you have to deal with after...........Pictures will be added at a later date of what exactly is going on as well as outcome. I can not express enough my regret of buying from here and we are not even 1 month in!
Business response:
Katelyn, our general sales manager Steven Brooks will be calling you to review your deal.
Went in to have an accessory parts installed on my vehicle. Service person states I need to have my fluids checked due to my mileage and it would be a good idea. Remind you I said checked. At check out my bill was $645! Not happy charge for services I did not want or schedule
Business response:
Gareth Rowlands our service director will be reaching out you shortly.
I recently got into a car wreck, and went in to Honda Morristown were I got my car, just wanting to know if I had GAP insurance on my car. Once I got there and notified the people working one of the cars salesman started telling me when I'll be coming back to get a new car from them. I insisted that I wanted to wait and let my totaled car to get it over with and see what will go on from there, but instead of doing that he kept pressuring me calling me three times a day everyday leaving multiple voicemail saying when I'm comi... read more
Went for a free oil change. Took almost 3 hours.
Five trips to service center, several dollars spent for services not needed and several miles later to fix an issue with CRV. To find out they "think" it is a bad tire and it is not a honda issue and not covered. I understand. Buy a gallon of spoiled Mayfield milk at Ingles, return the milk to Mayfield... Gotcha.. Honda Morristown let $175 tire come between a repeat customer and recommendation. I would recommend going to Knox or Johnson City.
The service department always seems to take a long time when I bring my car in for any service, despite that I arrive on time for my appointment. A typical oil change takes at least an hour and a half if I bring my vehicle in, with the longest being 3 hours. THREE HOURS. When my husband brings my car in for the same oil change, he’s in and out in less than an hour. Not sure if that’s a coincidence or what, but it certainly doesn’t seem that way when this has happened multiple times over multiple years. We’ve been coming he... read more
Love my Honda!! Always had good experiences until this time.Had a appointment for service. Waited 2 hrs with people without appt went before me.
Frequently asked questions about Honda Morristown
How is Honda Morristown rated?
Honda Morristown has a 4.5 star rating with 4,429 reviews.
When is Honda Morristown open?
Honda Morristown is open now. It will close at 8:00 p.m.