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Hoodsly
- Drive, NC
About this business
Location details
7830 Commerce Drive, Drive, NC, 28037, United States
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Love our hood and the range insert! I did a Venetian plaster finish on our box hood.
Business response:
HI G! We are happy to hear that you love your new Hoodsly Range Hood. We would love to see images of how you finished your hood! Feel free to share them with us by sending them to (morgen@hoodsly.com) - we'll even enter you into our monthly photo contest for a chance to win $250!
Very happy with the product and the end result (after installation by our contractor) is beautiful. The only reason I did not give five stars is that the instruction material sent with the product is seriously lacking. You can eventually hunt down more information on the website AND by calling their tech support but I don't think that would be necessary if better installation instructions were provided.
Business response:
We’re so glad to hear you’re happy with the final result and that your hood turned out beautifully once installed. We also truly appreciate your honest feedback regarding the installation instructions. Our goal is to make the process as smooth as possible from delivery to installation, and comments like yours help us identify areas where we can improve. We’re actively working to continue improving our support materials and resources for both homeowners and contractors. Thank you again for your support, and we appreciate you ... read more
The product is shipped fast which was appreciated my concerns were with the “brass” strapping It is aluminum strips with lacquer to make it look like brass Also the joint between the box and the wall plate is not rigid and once you put in the fan unit it tends to sag Either way we substituted the strips with real brass from eBay and added extra brackets for support
Business response:
Hi! Thank you for taking the time to share your feedback and experience with us. We’re glad to hear the shipping process was quick and appreciated, but we’re sorry to hear there were aspects of the hood that did not meet your expectations. We appreciate your honest feedback regarding the strapping material and installation support. Insights like this help our team continue improving both our products and customer experience. If there’s anything further our team can assist with, please don’t hesitate to reach out directly. Th... read more
Design your dream wooden range hood in an array of custom finishes with awesome customer support team. My contractor and I found the video consultation super informative, and follow up help superb. Couldn’t be happier❣️
Business response:
Thank you so much for your kind words! We’re thrilled to hear that both you and your contractor found the video consultation and follow-up support helpful throughout the process. Thank you again for choosing Hoodsly to be part of your kitchen project!
⭐⭐⭐⭐⭐ Customer Review by Lee Przywara I recently used Hoodsly to design the range hood for our dream home, which includes a 60-inch ZLINE stove. After months of waiting for the right stage of construction, we finally reached the point where the hood could be installed — and it looked absolutely stunning. When my general contractor called to ask which ventilation system I had purchased, I told him I had chosen the 1200 CFM blower from Hoodsly — the top option — because I wanted to make sure we had the best setup possible. Ho... read more
Why can’t everything I want for my remodel be as perfect as Hoodsly? Absolutely everything has gone stellar with Hoodsly. I called customer service because I wanted to be sure I was understanding the measurements-Genesis was fantastic. I ordered my custom hood and chose to get the fan from them. I accidentally ordered two fans. They emailed me the next to verify that I wanted two fans-I did not. They immediately credited me for one of the fans. Their communication was phenomenal. I received an email about my order each time ... read more
Business response:
Hi Libby! Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that your experience, from ordering to customer service to delivery, has been smooth and enjoyable. We’ll be sure to share your compliments with Genesis and Matt, as well as the rest of our team who work hard behind the scenes to make each step seamless. We can’t wait for you to see your custom hood installed and bringing your vision to life. Knowing it made such a wonderful first impression means the world to us. Thank you for tr... read more
Just received curved range hood excellent product good craftsmanship my customer loves it
Business response:
Thank you so much for your kind words, Don@kentonfab.com. We really appreciate you taking the time out to share your experience with us. Cheers, Hoodsly
I had Hoodsly build me a semi-custom wood hood for my kitchen (the custom part was the color of the stain). About everything wrong that could go wrong with an order happened here. I was one step away from having this become one of the worst experiences a consumer could have. So, why am I giving this company a four-star rating? Simple: They acknowledged the problems, accepted responsibility, fixed everything, gave me a completed, perfect hood and refunded my full purchase price for the delay and my trouble. When was the last ... read more
I recently purchased a hood from Hoodsly and I am ecstatic over the product. Firstly they rushed the order for me and in this day and time of nothing being delivered and everything on back order I was amazed. The customizing capabilities made it possible for me to design a hood style that fit in seamlessly with the kitchen cabinetry.. After it was installed, I was ecstatic. It looks gorgeous with our design. The exhaust fan is very powerful and I really couldn’t ask for me! They delivered!! Bravo!!!
Business response:
Thank you so much for your kind words, Beth. We really appreciate you taking the time out to share your experience with us. Cheers, Hoodsly
Frequently asked questions about Hoodsly
How is Hoodsly rated?
Hoodsly has a 4.8 star rating with 755 reviews.
When is Hoodsly open?
Hoodsly is open now. It is open 24/7.