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Husker Mercedes-Benz Service
- Auto Repair
- Lincoln, NE
About this business
Location details
6701 Telluride Dr, Lincoln, NE, 68521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
First time dealing with service department.Everything seemed to go well.The service rep Amanda was pretty good.I had to take the car in for some recall.Airbag issues also got some additional cleaning and detail of the interior the car before it was returned barrier impressed with mercedes
I recently went to their service department to find out if they worked on MB Sprinter chassis (my RV needs work) and was told that they didn't. When I asked if I could talk to a technician, I was very rudely escorted out of the building. This is ABSOLUTELY NOT the experience that I was expecting from a Benz dealership. They have soured me on the entire brand from now on!
Since our purchase our ML350 in 2014, Every visit to Husker Mercedes Service has been courteous and professional. Amanda has, for several years now, handled each service visit/issue with professionalism and offered detailed explanation of any "out of routine service" requirements. Even when our vehicle was in a serious accident and required a thorough mechanical inspection prior to any repairs being started to guarantee insurance compliance. As a Quality MGMT member of a global equipment manufacturer, I understand the mechan... read more
After reading some of the negative reviews I was very skeptical about my online order for my Benz. True is was a bit challenging navigating through the large Auto Plex but the operator got us to the correct division. The part was shipped out and i received it a day before I got the email letting me know it shipped. What they lack in technology they make up for in performance. I had a stellar experience and will order again from MBDirect.
I am firmly of the opinion they honestly do not care about customer service. The myth of impeccable Mercedes service is busted by this place. They ignore phone calls, texts, but yet charge far in excess of average prices for their average at best service. Mercedes are great cars, but this place gives the brand a bad name. I can not imagine the ownership group as a clue how bad it is.
Frequently asked questions about Husker Mercedes-Benz Service
How is Husker Mercedes-Benz Service rated?
Husker Mercedes-Benz Service has a 2.6 star rating with 9 reviews.
When is Husker Mercedes-Benz Service open?
Husker Mercedes-Benz Service is closed now. It will open at 7:00 a.m.