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1628 South Michigan Street, South Bend, IN, 46613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT USE THIS COMPANY. I made an appt with ****, he came out on Friday 13th, when he left, he took the new thermostat I had just purchased. He did not provide a quote on parts, labor or anything on what was needed. We called him on Tuesday to see what was going on. He did not return the call until a week later. When he finally called back, he told me he had ordered parts, which I did not authorize, and now he won't return the new thermostat. This is so unprofessional, and I would not recommend this company. The customer kn... read more
DO NOT USE THIS COMPANY. I made an appt with ****, he came out on Friday 13th, when he left, he took the new thermostat I had just purchased. He did not provide a quote on parts, labor or anything on what was needed. We called him on Tuesday to see what was going on. He did not return the call until a week later. When he finally called back, he told me he had ordered parts, which I did not authorize, and now he won't return the new thermostat. This is so unprofessional, and I would not recommend this company.
Business response:
The customer knew I had a minimum diagnostic and labor fee of $190.00. As of date this has not been paid. I had discussed with the customer and his son that I would return the thermostat upon payment of outstanding bill. The parts that he had me order I will return without charging a normal restocking fee.
I & M Heating and Cooling has a 4.4 star rating with 268 reviews.
I & M Heating and Cooling is closed now. It will open tomorrow at 8:00 a.m.