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ICONA Cape May
- Hotels
- Cape May, NJ
About this business
Location details
1101 Beach Avenue, Cape May, NJ, 08204, United States
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It's a charming hotel with views of the beach. The rooms were clean. Hotel parking is available in limited supply. Street parking is available too and may cost money at the meter, depending on the parking spot. Only thing is some staff had very flat affect and lacked hospitality warmth. Most staff were very kind and professional.
The location and amenities make the stay so much more convenient. It’s ocean front with beach tags, chairs, and towels included in the stay. The shuttle service makes getting around Cape May so convenient. The staff is really nice and helpful too. I was a little surprised by the size of the room and the pool, I think on social media it looked bigger to me. But access to the pool is nice when you need a break from the sand or just wanna cool off quick. The balconies for every room was nice. Would be a little nicer if it faced... read more
I had a chic weekend and from the moment we arrived this past Friday until we left Sunday, every staff member we met could not have been nicer. Checking in was a breeze with staff who were funny and accommodating. Going to the beach - staff helped us with chairs and an umbrella was the nicest and easy go person. Our air conditioner was loud - viola they replaced it with a brand new air conditioner quiet as a mouse. HELLO - customer service over the edge. Our room as impeccable and clean. Every time we turned around st... read more
Not sure why google gives this place a two star rating. I would say it’s a three star hotel. The rooms are nice and updated. Bathrooms are nice and overall location is decent (right across from the beach) staff was friendly and we had an enjoyable stay. We were with family and had a few different rooms. All were nice! I would watch out for the amenity fee if booking through 3rd party it’s steep. I would also give yourself time when heading to the beach or utiliIng the shuttle. The hotel provides many great amenities however ... read more
My family and I stayed here last summer. Mixed feelings about the overall experience, but I'm turning a 4.5 into a 5 star rating because if you do your research you will eliminate our only concerns. Lets get that out of the way....location. No restaurant within the hotel. I wish it was in closer walking distance to more amenities. It was hot and walking was difficult. That said, the only other shortcoming was the room size. But we knew that up front. Why 5 stars then? Staff and service was excellent. We had one issue ... read more
Frequently asked questions about ICONA Cape May
How is ICONA Cape May rated?
ICONA Cape May has a 4.5 star rating with 420 reviews.
When is ICONA Cape May open?
ICONA Cape May might be open. It requires an appointment.