Idaho Central Credit Union

Tazmyn Pedersen 

on Google

3 months ago

The tellers are horrible every time I come. I put my member number and loan number on my check they still say they can not find me. Then today I made the mistake of sending the bin up the tube without my check. I pushed the call button to inform the teller I messed up and she snapped at me about helping someone else. Okay understand but I’m currently outside of the building only person in line and I wouldn’t have a clue. But again was just trying to fix my mistake. Closing my account with this bank. 

Clairissa Holt 

on Google

8 months ago

Came though at 5:30pm to deposit a $100 bill. The machine took the bill and told us it couldn’t deposit big transactions. Gave us our card and didn’t open back up. Went straight in the bank to be told by Vicky basically “oh well best of luck to you”. We will check tonight when we count our machines but if it’s not in there the people behind you probably took it. Wasn’t willing to pull cameras or make the situation right. $100 is a lot in our economy. I was depending on that money. But it’s basically my problem your machine t... read more

Brian Hernández 

on Google

a year ago

Was depositing cash at the drive thru when the teller wouldn't let me deposit $250 without my d.o.b. I talked to the manager he explained that he couldn't see me on his screen and it was an iccu policy. It's the only branch in Idaho that does this. When I asked him to close my acct he said he could happily close it without even asking me for more info. Incompetent employees work here. Hopefully upper management takes notice and has these people replaced asap. 

Sem Cruz 

on Google

a year ago

I appreciate the security, I was just doing a deposit and they asked me verification questions to make sure it was going into the correct account. I have only ever had good experiences here, all the employees have been knowledgeable and kind. 

LaRon Johnson 

on Google

3 months ago

Great place to keep you money.