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Independence Health and Rehabilitation
- Nursing home
- Independence, OR
About this business
Location details
1525 Monmouth St, Independence, OR, 97351, United States
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Staff has provided outstanding care and support, always going above and beyond. I'm a new nurse who applied here not knowing a lot about the company and the expectations I have had have been blown out of the water. The facility is spotless and well kept. All residents are happy and hopeful. I plan on staying on as an employee for the long haul! I would recommend this facility to anyone in need of this type of assistance.
Unfortunately they called us to inform us brother died. Then called back stating he was alive. Then rushed to hospital and ultimately died. That was the most horrific experience. Hope moving forward they make sure of situation before calling family. Based on this experience I could not recommend them. Too many people's emotions were messed with.
Business response:
Thank you for sharing your experience. We are deeply sorry for the confusion and emotional distress caused during such an incredibly difficult time. We understand how devastating it must have been to receive conflicting information about your brother's condition, and we sincerely regret the pain this caused you and your family. Providing accurate and timely communication is one of our most important responsibilities, and we recognize that in this situation we did not meet the standard you deserved. We take your concerns ver... read more
Frequently asked questions about Independence Health and Rehabilitation
How is Independence Health and Rehabilitation rated?
Independence Health and Rehabilitation has a 2.5 star rating with 34 reviews.
When is Independence Health and Rehabilitation open?
Independence Health and Rehabilitation is open now. It is open 24/7.