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6722 Lozano Dr, Houston, TX, 77041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been using them for a few years now. I'm happy with everything. This recent order got damaged by ups before it was delivered. I called ingredient supplier, told them what happened and they had a replacement order otw in less than an hour. It's great working with companies that still use people to answer the phone and care about their clients.
The only issue I had was why there are clumps in the packages for the tartaric acid? For being “pure”, not sure how moisture is getting in the bags to have clumps. The packaging is heavy duty so humidity may be a culprit during the filling process. May want to look into this. I need as much powder or surface area on the liquid once placed in the process. Not sure how long it is taking for these clumps to dissolve.
I really like getting my supplies from them. I reordered from them but a leak happened while UPS was delivering it to me. I called them and they asked me to send them a picture. Did it and they sent a replacement no problem.
Exactly what I ordered at a great Price. Order was processed and delivered quickly. Very good company to work with.
We ordered a barrel of glycerine. It arrived damaged which looked like it happened during shipment. They responded immediately and sent a replacement quickly. Thank you! Laurie, WGG
Ingredient Supplier has a 4.9 star rating with 35 reviews.
Ingredient Supplier is open now. It will close at 5:00 p.m.