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Installer Direct Flooring
- Home Services
- Idaho Falls, ID
About this business
We strive to help you get the best product at the best price. If we don’t like the way a product installs, holds up, or is built, we simply will not sell it. We hope you will come see our selection of flooring in our showroom in Idaho Falls, Idaho.
Location details
2312 S Heritage Ln, Idaho Falls, ID, 83402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What a great company to work with. They understand their product and will guide you to what works best for your family and your budget. They make it fun and stress free.
IDF has done numerous jobs for us. Each time it had been on a very timely manner. Very professional yet friendly. Work is exceptional. Very pleased with them. They are at the top of my list to call first.
They upsold flooring they had no experience with and I have been trying repeatedly to get resolution (install not complete/completed wrong). I was last told they were waiting for word back from the rep with Mohawk, as they need to insure no warranty would be void. I was told that they are not going to sell this flooring based on what they have seen it do in their warehouse. The individuals that installed it no longer work for them. They have not stood by the sale, the product or the installation.
My experience with this company was terrible. Their installer dented and gouged my walls and left brown glue in 2 foot strings in several locations on my walls, destroying the texture and paint. When I asked IDF to repair the damage, they said they were not responsible and to take it up with the installer they contracted with. After attempting for months to get a resolution, I found out that not only was IDF not going to fix the damage, but they had placed a lein on my house and I now had to pay a $250 attorney fee to get it... read more
Our initial warranty experience was slow and at 1st we began to get real frustrated by the communication, however DJ was very professional anytime we spoke and he assured us everything would be taken care of. At the end of the day, the manufacturer was the one dragging their feet, and installer direct was just a middle man. I couldn’t be happier with how it all turned out. The floors look amazing! The crew that did the job was extremely considerate and professional as well. They always made sure we were comfortable while th... read more
Frequently asked questions about Installer Direct Flooring
How is Installer Direct Flooring rated?
Installer Direct Flooring has a 4.9 star rating with 145 reviews.
When is Installer Direct Flooring open?
Installer Direct Flooring is closed now. It will open tomorrow at 9:00 a.m.