Insurcomm Restoration

Gary K 

on BBB

a year ago

Sustained water damage to Condo. Insurcomm was a recommended vendor by my insurance company. They have been responsible for damage assessment, demo of damaged area, preparation of the estimate for the insurance company adjuster and project manager for the reconstruction. I have had a very positive experience with Insurcomm as the reconstruction is almost complete. Has been easy from the point of a one stop company for all the phases. Would use them again. 

James Q 

on BBB

a year ago

My office was severely damaged by a drunk driver causing me to close my business for more than two months. Tom S. with Insurcomm was very helpful and kept me informed all through the process. He delivered what he promised and on the time line he stated. It was very frustrating that the time line was so lenghthy. Coordinating with the several insurance companies took quite a while to get repairs completed. I know that dealing with and wanting insurance companies to part with money is difficult, but it seemed that my insurance... read more

Sable M 

on BBB

10 months ago

3/2024 we had a tree fall on our home during an ice storm. Our insurer recommended Insurcomm. We didnt believe there was any urgent repair needed. A few days later, once the weather warmed up, we found out we had holes in our roof when water started coming through our ceiling. Insurcomm came for mitigation. We opted to use Insurcomm for the whole project since they were recommended by our insurance company. Insurcomm assured us that they would help take care of everything. In April Insurcomm came out to put paper all over ou... read more

Sable M 

on BBB

10 months ago

3/2024 we had a tree fall on our home during an ice storm. Our insurer recommended Insurcomm. We didnt believe there was any urgent repair needed. A few days later, once the weather warmed up, we found out we had holes in our roof when water started coming through our ceiling. Insurcomm came for mitigation. We opted to use Insurcomm for the whole project since they were recommended by our insurance company. Insurcomm assured us that they would help take care of everything. In April Insurcomm came out to put paper all over ou... read more

Donald M 

on BBB

11 months ago

A tree fell on our roof 12/23/22 Insurcomm was on the scene unrequested within the hour as we grabbed some clothes and scrambled to find a dog friendly hotel room. They explained they had all the builders and sub contractors to do their repairs and the project managers do get the job done and get us back in our house. they hauled away all of our belongings and furniture to be stored by them at our expense. As of 11/30/2024 we are not back in our house and there is no realistic idea that we will be anytime soon. Our 1st PM to... read more

Anthony M 

on BBB

2 years ago

We had a flood that impacted three units in a condo. Insurcomm started demolition and had the place gutted without getting a building permit first. As a result, the HOA got charged double for applying. They didn't care. They said it's just another line item on the insurance claim. Also, they never provided me with an estimate or any cost information. I told them not to do anything that would not be covered by the HOA insurance. They sent me a bill for $7500. They claimed they stored my goods but all of my furniture and appli... read more

Rick W 

on BBB

2 years ago

I hear a lot of “wow” we do everything. Customers are our focus. The real truth it is the money not the customer. And how do I Know?? Anxious to have sign off to do it all. Had a fire . They did a $1800. tarp job on the salvageable. Leaked No poured in from day 1. Have plenty of pictures/ videos for proof. More to come so be careful