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Integrity Urgent Care

4.7

About this business

Location details

3010 U.S. Hwy 190, Suite 254, Copperas Cove, TX, 76522, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.72,364 reviews
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Charlene Turner Smith's profile image
Charlene Turner Smith 
recommend  Recommended
6 months ago

My timing was great. Almost zero wait time. The nurse was so understanding it was refreshing. The doctor was AMAZING. Took me less than an hour start to finish. The facility is clean and welcoming. 

Business response:

Hi, Charlene. Thank you for the feedback. We are thrilled to hear you had a positive experience at Integrity Urgent Care!  

Julie Booton's profile image
Julie Booton 
recommend  Recommended
8 months ago

They were fast and helpful and very caring 

Business response:

Hi, Julie. We appreciate the time you took to leave your feedback for us at Integrity Urgent Care. Have a great day!  

Larry Letzer's profile image
Larry Letzer 
recommend  Recommended
9 months ago

Their caring and knowledge. The fact I can get in to see a medical person so quickly. 

Business response:

HI, Larry. We appreciate you taking the time to leave us a review at Integrity Urgent Care!  

Susan Owens's profile image
Susan Owens 
recommend  Recommended
2 years ago

The staff and medical team are so compassionate and skillful. There’s little wait time and they are thorough in their diagnosis and care. I appreciate their team. 

Business response:

Hi, Susan. Thanks for taking the time to share your positive experience. We truly appreciate it! Hope you are feeling better!  

Nelson Vallejo's profile image
Nelson Vallejo 
recommend  Recommended
2 years ago

great customer services and doctors took care of problems. 

Business response:

Hi, Nelson. We appreciate the kind words and are glad we could provide you with a positive experience! Hope you are feeling better!  

Tomasa Steans's profile image
Tomasa Steans 
recommend  Recommended
2 years ago

when u can't afford to go to the ER or ur PC it is the best thing that helps all walks of life Thank u For ur service at all heart heartfelt honest Sencerly Toma's Steans 

Business response:

Hi, Tomasa. Thanks for taking the time to share your positive experience. We truly appreciate it! Hope you are feeling better! 💚 

Kenda Butler's profile image
Kenda Butler 
2 years ago

Terrible terrible service. I made an “appointment”. They did not tell me that making an appointment is not actually an appointment. I sat for 1 hr. Was called back and waited another hour. No one checked on me, updated me, nothing. I even said “Hey, I have been in here an hour and no one has said a word to me.” One of the nurses said, “we have a lot of procedures going on.” No apology, no updates. I could hear them outside the door calling me “the ankle.” How awful! I will never be back. 

Business response:

Kenda, We’re so sorry that you had a long wait and a negative experience at our clinic. Could you please send us a message at wecare@integrityuc.com with your contact information so our clinic manager can give you a call? 

Barb Krakowiak's profile image
Barb Krakowiak 
3 years ago

Daughter took grandson and was turned away for meeting Patient count. Kidding right... Nope you turned a 10 year old boy away with an ear infection because you already met your QUOTA!!! Do better Integrity do better! NOT ONLY DID HE HAVE ONE EAR INFECTION IT WAS A DOUBLE EAR INFECTION. 

Business response:

Barb, We’re so sorry that your daughter had a negative experience at our clinic. Could you please send us a message at wecare@integrityuc.com with your contact information so our clinic manager can give you a call? 

Linda McHugh's profile image
Linda McHugh 
3 years ago

Service was good but I say no and don't recommend them because they failed to file the paperwork correctly with my insurance and I had to pay out of pocket or they would take further action to collect against us!!! I called and told them to refile but it was past the alloted time to file. 

Business response:

Linda, We’re so sorry that you had a negative experience at our clinic. Could you please send us a message at wecare@integrityuc.com with your contact information so our clinic manager can give you a call? 

Frequently asked questions about Integrity Urgent Care

How is Integrity Urgent Care rated?

Integrity Urgent Care has a 4.7 star rating with 2,364 reviews. 

When is Integrity Urgent Care open?

Integrity Urgent Care is open now. It will close at 4:00 p.m.