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Integrity Urgent Care - Copperas Cove
- Urgent Care
- Copperas Cove, TX
About this business
Location details
3014 E. Hwy 190, Copperas Cove, TX, 76522, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
They accept tricare and VA. Got in quick, I showed up at 0830. Staff was polite. Testing was quick, as with the results.
I visited the facility and was unimpressed with the lobby, it smelled. There was 1 person seated with a pillow sleeping in the lobby when I arrived. As soon as I reached the reception window they asked if I was a walk in or did I have an appointment, to which I said I was a walk in. Although the place was virtually empty they conveyed they were not excepting walk ins that day due to staffing. I scheduled an appointment and explained my the reason for my visit and the receptionist asked the doctor who decided to come out and... read more
Business response:
We apologize for any inconvenience and sincerely regret that our facility conditions and service did not meet your expectations. We take your feedback seriously and would welcome the opportunity to discuss your concerns directly to ensure we can improve.
For the past couple of years, I've been going to this urgent care. The service used to be great, but not anymore. The last two times, they took forever to send my prescriptions to the pharmacy. Last time, I had to call more than three times just to get them to send it. When they first opened, the service was fast and efficient. Now, it has become mediocre.
Business response:
Your concerns are noted regarding prescription delays. We understand your frustration and are working to improve efficiency. Please contact us at (254) 577-4384 to discuss further.
Frequently asked questions about Integrity Urgent Care - Copperas Cove
How is Integrity Urgent Care - Copperas Cove rated?
Integrity Urgent Care - Copperas Cove has a 4.3 star rating with 119 reviews.
When is Integrity Urgent Care - Copperas Cove open?
Integrity Urgent Care - Copperas Cove is closed now. It will open tomorrow at 8:00 a.m.