Caryl M on Caring
3 years ago
11/10/2017, 16:42 PM
I am a past client of this provider
Interim HealthCare of Walnut Creek was recommended to my family by a local senior services advocacy group. The Dirctor knew many of the business owners in the local community through the Chamber of Commerce. Her first words to us when we asked for a home health care recommendation were, if it were her family, she would hands down choose Interim HealthCare of Walnut Creek. When my mother needed 24-hour a day assistance within the home, we were grateful for such an emphatic endorsement. I had used several different home health care agencies when my father was ill, but none were great. I always got the feeling those other agencies were either taking advantage of the employees, or that the employees were not properly screened. I also was often frustrated by the lack of communication with those agencies if there was a problem after hours. Not so with Interim HealthCare of Walnut Creek. They do an extensive screening and training process and communication is their specialty. I could always reach someone by phone or email and get a quick response. If a caregiver wasn't a good fit (my mom could be picky), they would resolve the situation quickly and efficiently. Our primary caregivers were the best; some of them with us for several years. My family will always be grateful to Interim for providing us with such peace of mind. We knew that my mother was in good hands daily, and was allowed the dignity of staying in her home for as long as possible.