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InVia Fertility Specialists - Crystal Lake
- Fertility
- Crystal Lake, IL
About this business
Location details
407 Congress Pkwy, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband and I came here as a referral from our OB/GYN and I couldn't be more disappointed. I would rate a 0 if I could. Not only was Dr. Karande impossible to get a hold of, he was very focused on us changing our insurance to have better coverage for IVF before he even had my bloodwork or ultrasound. He also told us one thing and then the nurse messaged us the next day with different info. They are impossible to get ahold of, to get info from or even guidance. I feel more hopeless and lost than before. I had to also te... read more
Terrible nurse/front desk. Called me to schedule an appointment, said she would send appointment info and instructions to my patient portal. I never received anything through the patient portal. When I called her back to ask questions about my upcoming appointment (since I had no info or confirmation), she had such a nasty attitude like I should have already known answers to everything. Even though I explained I NEVER RECEIVED ANYTHING through my patient portal. How disappointing to be met with such attitude just for asking ... read more
The lady who did my blood and ultra sound was so welcoming and kind. She got me in early and out fast. I think she said her name was Dennis
We were referred to Dr Karande after a year of trying with no success. The staff were all very helpful and quick to respond. My most interactions were with Nancy at the Crystal Lake location and she is AMAZING! She was very helpful and knowledgeable. Nancy calmed me down when i was nervous about the process and she answered all my silly questions.
Nancy is the BEST at the CL office. She is so efficient and has the sweetest bedside manner. She is so positive and cheery it is a joy to see her for appointments!