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InVia Fertility Specialists - Crystal Lake
- Fertility
- Crystal Lake, IL
About this business
Location details
407 Congress Pkwy, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The ONLY good thing about InVia is located at the Crystal Lake location…..Nancy. She’s amazing. Does blood drawing and ultrasound. Gets you in and out super fast, is always on time, is flexible, and is super friendly. Honestly she is InVia’s only gem. They should really hang onto her.
My husband and I came here as a referral from our OB/GYN and I couldn't be more disappointed. I would rate a 0 if I could. Not only was Dr. Karande impossible to get a hold of, he was very focused on us changing our insurance to have better coverage for IVF before he even had my bloodwork or ultrasound. He also told us one thing and then the nurse messaged us the next day with different info. They are impossible to get ahold of, to get info from or even guidance. I feel more hopeless and lost than before. I had to also te... read more
Terrible nurse/front desk. Called me to schedule an appointment, said she would send appointment info and instructions to my patient portal. I never received anything through the patient portal. When I called her back to ask questions about my upcoming appointment (since I had no info or confirmation), she had such a nasty attitude like I should have already known answers to everything. Even though I explained I NEVER RECEIVED ANYTHING through my patient portal. How disappointing to be met with such attitude just for asking ... read more
We were referred to Dr Karande after a year of trying with no success. The staff were all very helpful and quick to respond. My most interactions were with Nancy at the Crystal Lake location and she is AMAZING! She was very helpful and knowledgeable. Nancy calmed me down when i was nervous about the process and she answered all my silly questions.
I wish I could have said I even made it to my appointment. Saying I had the worst experience with the Crystal Lake Office is an understatement. I chose this office after hearing the positive reviews of Dr. Karande. After the first interaction I had with the front desk woman when I arrived, early for my appointment, was an embarrassment. Not only this office, every person in healthcare and an insult to every Mom to be. Clearly she has been allowed to speak disrespectfully to patients for far too long. I felt bad for the offic... read more