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InVia Fertility Specialists - Northbrook
- Fertility
- Northbrook, IL
About this business
Embark on your fertility journey with assurance at InVia Fertility near Northbrook, IL Our expert team, cutting-edge treatments, and compassionate care are devoted to realizing your parenthood dream. Explore our website to delve into our comprehensive fertility services.
Location details
1535 Lake Cook Rd Suite, Suite 612, Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Although the wait times are usually long, Dr. Puscheck is an great doctor and really knowledgeable. I trust she always puts my care first. I'm extremely happy with my care so far.
She's truly a great doctor and I'd highly recommend her as long as you don't mind having appointments canceled often and waiting 1-2 hours past your appointment time to be seen by her. It can be very frustrating/stressful. She's not available all weekdays so it can take a long time to see her and if your appointment has to be canceled on her end, it'll be a while before the next time she can see you. The scheduling factor can be so bad that it makes me give a poor rating despite her expertise.
Made an appointment a month in advance arrived early to my appointment only to be kept waiting for 2 hours to talk to her for 15 minutes The financial counselor forgot about me and did not get the authorization so my procedure had to be canceled. Finally got the auth call to set up the procedure just to be told there is another x-ray I need before the HSG and that it needs an auth as well They need to hire competent staff that knows how to handle auths its been 3 months I havent had the HSG yet
Office staff are nice BUT you have to wait for more than 45 min to get to the exam room and then another 30 min when you are in the exam room. She is hard to reach , so that she calls me and she never did and let her nurse call me . I am so frustrated with their service.