Iron Door Works

Brian Duffield 

on Google

2 months ago

Bought a house that had one of their doors installed. Builder claims a screen was part of their package. Been waiting for over 2+ years for my screen. They have sent out someone twice to measure for the screen claiming they lost the measurements. The last measurement is coming up on 1 year. The person whom I have been corresponding with has not answered my requests in months. Trust me we love their door and so does everyone who see's it, but unless you have 2+ years of patience to a resolve a simple issue I would look else... read more

Alec Green 

on Google

2 months ago

DO NOT USE- YOU WILL REGRET IT AND WISH YOU HAD SPENT THE MONEY ON THE TRIED AND TRUE WINDOW AND DOOR COMPANIES OUT THERE. We have 2 of their iron doors, 1 sliding aluminum door, 1 sliding window, and 2 massive fixed aluminum windows. The heat rating is terrible(we have added tint to the windows and they are still significantly hotter than the rest of our windows from Anderson), and the aluminum sliding door is the worst. You get what you pay for and it stinks. I have contacted them every few weeks for over a year trying... read more

jack reneo 

on Google

5 years ago

The sales rep in the Salt Lake City office (Aubrey) was great to work with and very helpful in finalizing our custom CAD design. I feel the insulation inside the doors could be better. A significant amount of cold and heat comes through but i wonder if that just the nature of metal. Its conductive. Unfortunately though...our REAL problem has been with the installation. The handles were ordered in the wrong color and apparently simply spray painted and installed anyway, despite me explicitly telling them not to do that be... read more

S Miller 

on Google

6 months ago

Update: After posting this review I was contacted by one of the owners. They informed me that the CS Mgr that had flat out lied was terminated. They are now making arrangements to try and correct the problems with our door. It’s a 7 to 8 month process but I am hopeful they want to make it right. I’ll post again when it’s all said and done. Stay away from this shady business! The door color did not arrive as ordered. The owner attempted to paint it by hand which did not last. Contacted them again because the screens started ... read more

Ryan Shepherd 

on Google

2 years ago

Iron Door Works made us a gorgeous custom set of 10 foot tall arched French doors for our home and we love them! They turned out to be less expensive than custom wooden doors and will be so much more durable. The craftsmanship is exquisite and they fit perfectly. Their install contractor did an impeccable job of removing our old door, cleaning up all the trim work, evening out our concrete and installing the new doors with no mess. Yes, it took almost 6 months from design approval to install date, but they were well worth th... read more