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Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Isle Casino Hotel® Waterloo is the place to go for a good time, no matter what you’re looking for. Come for our extensive selection of casino games, and stay for our entertainment lineup, delicious dining choices, and enticing promotions. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to again and again.
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thank you!
The room was very standard. It could have been cleaner. The mirrors had handprints on them and there were hairs in the shower floor. For the price of 160.00 you should expect better. The pool was very full with unsupervised kids of all ages. At 10 pm the children were still there. Another guest finally went and notified the front desk who came and cleared them out. The jacuzzi jets only stay active for about 5 mins then you have to get out to push the button again. The hotel could use some upkeep. The front desk staff was ve... read more
Business response:
Hi Sonya, Thank you for your feedback! Your review will be addressed with our housekeeping team. Sincerely, Isle Casino Hotel Waterloo
i just like it and love it thanks for been gokd to me
Business response:
Thank you for staying with us, we hope to see you again soon.
Business response:
Thanks for your positive review! Sincerely, Isle Casino Hotel Waterloo
The only thing that was bad was there weren’t any carts to take your stuff to your room from your car. We were in the 3rd floor at the end of the hall and we had to carry all or stuff and make several trips. They didn’t have carts because of covid but that was very inconvenient for us.
Business response:
Thank you for your feedback! I apologize for the inconvenience, we had to remove the carts due to health and safety concerns. Sincerely, Isle Casino Hotel Waterloo
Would return Our room was very clean and well taken care of. Staff was kind, everyone working wore their masks and kept a safe distance. We ate at the restaurant on site and had a wonderful waitress, food was beyond expectations. We didn’t use the pool however it looked nice, it was full of kids, but they do offer adult swim 10p-midnight. We were traveling without our kiddos, but would have utilized the pool had we had them with us. We wondered the casino a bit, if you’re more COVID conscience I would avoid the casino. Every... read more
Business response:
Thank you for taking the time to send us a nice comment regarding your recent stay. We strive to provide superior Family Style Service and we are trilled to hear you enjoyed your experience. We look forward to seeing you again soon.
Delayed check in. Check in time is 4:00. We arrived after 5:00 and were told we’d have to wait for our room. We didn’t wait long, but after traveling waiting in the lobby for a room wasn’t ideal.
Business response:
Thank you for your feedback. I'm sorry to hear about your inconvenient check-in experience. Your review will be shared with the front desk manager. Sincerely, Isle Casino Hotel Waterloo
Huge bathroom, very nice clean room, did not enjoy all the unattended kids jumping in and out of hot tub and pool
Business response:
Thank you for your wonderful review. We appreciate your feedback! Sincerely, Isle Casino Hotel Waterloo
Business response:
Thank you for your review! We appreciate your positive feedback. Sincerely, Isle Casino Hotel Waterloo
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 4.3 star rating with 5,101 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is closed now. It will open tomorrow at 9:00 a.m.