This profile has been claimed by the business owner or representative.
iStorage
- Self Storage
- Taylor, MI
About this business
Location details
15301 Seaway Dr, Taylor, MI, 48180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
2-3 increases without advanced notice since I began to use their services. No happy...they could improve by reading the most recent reviews. :(
Business response:
We're concerned to hear about your experience. Please feel free to reach out to us at (313) 564-5121 to discuss this further.
If you want to be able to access your unit, absolutely DO NOT put your stuff at this facility. My door has been broken for 9 months. When I notified them, their response was that they don't have techs. You can't reach the facility, only the call center and they are no help. The only response you get is that the matter has been escalated. Terrible company!
Business response:
We apologize for falling short with your broken door for 9 months. Please contact us at (313) 564-5121 for immediate resolution.
I have been at this location since 2016, recently switched to NSA storage. They messed up on my lock, forcing me to pay a new lock they screwed up with. Then they promised me 6 months locked rate but did not honor it at all. Got increased rate letter the next month! ASK FOR EVERYTHING IN WRITING. They were nice when calling me about the mistake, then rude as hell when I followed up.
Stuff is storage was damaged by the storm no one has been in office almost 2 months the insurance company can't get in contact with anyone and they still expect me to pay the bill I have came up there several times left messages on voicemail left letters in the mail box this is a terrible company I don't recommend
This place is the worst. They increase rental fees on a monthly basis, the staff is rude, we couldn't even get to our unit for weeks because they were building the driveway for menards and the road was basically closed. They still charged us the same price and said if we didn't like it to move somewhere else. The staff is rude and are always riding by in the golf cart looking into the unit when we are here. I believe there are people living here because I see the same cars here 24/7 parked by the same units. There is also pe... read more
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 4.5 star rating with 367 reviews.
When is iStorage open?
iStorage is open now. It will close at 10:00 p.m.