Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate Access • Drive-up Access to Units • Month to Month Rentals with Convenient Payment Options • No security deposits • Automatic Credit Card Payment • 24/7 Digital Surveill

BIRDEYE FOR BUSINESSES

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4.9

★★

126 reviews

5★111

4★14

3★1

2★0

1★0

Reviews(6)

Google Reviews(120)

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Judith k. on Birdeye

★★

8 months ago

Very efficient, fair and a pleasure to talk to

Business Response:

Judith, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Franklin

Kathleen K. on Birdeye

★★

a year ago

Stephanie was friendly, spot on with information, and facilitated everything I needed.

Business Response:

Kathleen, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Franklin

Curtis D. on Birdeye

★★

a year ago

Excellent Customer Service! Handled issues very smoothly and Friendly!

Business Response:

Curtis, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Franklin

John S. on Birdeye

★★

a year ago

Great, no problems at all

Business Response:

John, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Franklin

Cindy M. on Birdeye

★★

3 years ago

my experience was great the location is clean and neat easy access to the locker and the rates are very good compared to the other storage facilities in town. Ted was easy to deal with and very helpful.

Business Response:

Cindy, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Franklin

Michael David B. on Birdeye

★★

3 years ago

The staff at iStorage in Franklin is very friendly and helpful. Because I rented during the (ongoing) COVID-19 pandemic, their office had implemented a smart, efficient approach to showing spaces and setting up lease agreements. Top notch service in every respect. I highly recommend them.

Business Response:

Michael David, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Franklin