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iStorage - Franklin, TN

4.9

About this business

Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate... read more

Location details

1903 Columbia Ave, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
WedClosed
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.9110 reviews
Judith k.'s profile image
Judith k. 
on Birdeye

a year ago

Very efficient, fair and a pleasure to talk to 

Business response:

Judith, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Franklin  

Kathleen K.'s profile image
Kathleen K. 
on Birdeye

2 years ago

Stephanie was friendly, spot on with information, and facilitated everything I needed. 

Business response:

Kathleen, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Franklin  

Curtis D.'s profile image
Curtis D. 
on Birdeye

2 years ago

Excellent Customer Service! Handled issues very smoothly and Friendly! 

Business response:

Curtis, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Franklin  

John S.'s profile image
John S. 
on Birdeye

2 years ago

Great, no problems at all 

Business response:

John, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Franklin 

Cindy M.'s profile image
Cindy M. 
on Birdeye

3 years ago

my experience was great the location is clean and neat easy access to the locker and the rates are very good compared to the other storage facilities in town. Ted was easy to deal with and very helpful. 

Business response:

Cindy, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Franklin  

Michael David B.'s profile image
Michael David B. 
on Birdeye

4 years ago

The staff at iStorage in Franklin is very friendly and helpful. Because I rented during the (ongoing) COVID-19 pandemic, their office had implemented a smart, efficient approach to showing spaces and setting up lease agreements. Top notch service in every respect. I highly recommend them. 

Business response:

Michael David, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Franklin 

Frequently asked questions about iStorage

How is iStorage rated?

iStorage has a 4.9 star rating with 110 reviews. 

When is iStorage open?

iStorage is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com