Very helpful and concerned.
Business response:
Hi Perette. Thank you for your feedback! We're glad to hear that you had a great experience storing with us. We look forward to continuing to serve you.
Sincerely,
iStorage
Everything was explained to us fully we felt very comfortable in purchasing our storage unit.
Business response:
George, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you.
Thank you,
iStorage
Bruce, the manager was simply amazing.. I was about to end my unit and go to a competitor. He worked with me, listened to my issues, provided professional solutions and erased my mind, found me a unit to fit my needs.. he's a polite, professional man
Business response:
Thomas, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you.
Thank you,
iStorage
Bruce was a great help,,thanks!!
Business response:
Thank you Scott for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know.
Sincerely,
iStorage
I unexpectedly needed a storage unit - big enough to store everything in our two bedroom apartment. I rented a 10X20 unit before leaving for a pre-planned, prepaid vacation and had planned to move everything in when we returned. Our circumstances changed before we returned from vacation, and I no longer needed such a big unit. I went into the location to see if I could swap the 10X20 unit for something much smaller. I explained my situation to the gentleman that was there (Bruce) and he was FANTASTIC!
Bruce was very busy (... read more
Business response:
Juliie, thank you so much for using our facility. We appreciate your business.
Sincerely,
iStorage Cincinnati - Galbraith
Regional manager and site manager are both really great! Excellent customer service!
Business response:
Thank you Mike for your kind words, they go a long way to shaping what we do at iStorage Cincinnati - Galbraith . We look forward to serving you in the future. If you need anything else, please let our team know.
Your friends,
The iStorage Cincinnati - Galbraith Team
Very easy to deal with
Business response:
Ryan, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know!
Sincerely,
iStorage Cincinnati - Galbraith
Mark has been the greatest at istorage on Galbraith rd. He is always willing to help with whatever I need. Thanks Mark! Sincerely ,Vershun
Business response:
Vershun, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right.
Thank you,
iStorage Cincinnati - Galbraith
Personal service by James (the manager) made a very long, tedious day, easier to complete.
Very professional and easygoing. A true pleasure to work with.
Storage units are clean, accessible and very reasonably priced. I highly recommend them and James excellent service
Google reviews (225)
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