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iStorage

4.6

About this business

Location details

2140 Stapleton Ct, Cincinnati, OH, 45240, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.6495 reviews
Brett T.'s profile image
Brett T. 
2 years ago

Great experience good information would recommend this place to everybody. 

Business response:

Thank you Brett for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

John C.'s profile image
John C. 
3 years ago

It was a decsent experience. 

Business response:

HelloJohn, we are always working to give our customers the best possible experience. We hope to build on the relationship we have built. Please reach out with any concerns that you might have, and we will work to have those fixed. Sincerely, iStorage Cincinnati - Stapleton Ct  

Brian W.'s profile image
Brian W. 
3 years ago

Quick fast in out! 

Business response:

Hello Brian, we are glad to see that you had a great experience. We are always working to improve, and your feedback is exactly what we need to do that. Sincerely, iStorage Cincinnati - Stapleton Ct  

Terrance S.'s profile image
Terrance S. 
3 years ago

The experience was welcoming 

Business response:

Terrance, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage Cincinnati - Stapleton Ct  

Thomas S.'s profile image
Thomas S. 
5 years ago

The staff is friendly and helpful. Especially in this time of the pandemic that was appreciated. 

Business response:

HelloThomas, we are always working to give our customers the best possible experience. We hope to build on the relationship we have built. Please reach out with any concerns that you might have, and we will work to have those fixed. Sincerely, iStorage Cincinnati - Stapleton Ct  

Frederick M.'s profile image
Frederick M. 
3 years ago

I was locked in even though I had 24hr access. So he came to our unit yelling at us. Saying we lived there and not taking any blame for our code not working. We corrected him and he came back later threatening us if we worked throughout the night. Threaten to tow our car one day and a few days later out truck for being parked on the public round in a parking spot. He blamed us for not knowing the ends and out of their website and codes. He didn't know it and he is a manager. So if you have 24hr access on first unit and sign ... read more

Business response:

Hello, Frederick . Thank you for taking the time to provide feedback. We are sorry to hear that you've had a negative experience while renting with us. We take situations like this very seriously and are doing our best to make sure this is corrected. If you have any additional concerns please reach out to us at ist-marketing@nsabrands.com with your preferred method of contact so a member of our team can connect with you at your earliest convenience. Sincerely, Your iStorage Team  

April N.'s profile image
April N. 
3 years ago

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Frequently asked questions about iStorage

How is iStorage rated?

iStorage has a 4.6 star rating with 495 reviews. 

When is iStorage open?

iStorage is open now. It will close at 10:00 p.m.