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iStorage

4.7

About this business

Location details

211 Grove St, Bloomfield, NJ, 07003, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
Wed6:00 a.m. to 8:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 8:00 p.m.
Sat6:00 a.m. to 8:00 p.m.
Sun6:00 a.m. to 8:00 p.m.
4.7895 reviews
Shanna D.'s profile image
Shanna D. 
rating
a year ago

The workers in the office Carol and Wilson are very helpful and go above and beyond ...Very nice facility. 

Wali R.'s profile image
Wali R. 
rating
7 years ago

Very professional, informative, and helpful. I was greeted with a smile and given different options when I told them of what I was storing. A walk through with instructions on what to do when entering and exiting. Hopefully this will be a pleasant experience. 

Jacqueline O. R.'s profile image
Jacqueline O. R. 
rating
2 months ago

DO NOT deal with this location. It is unsafe, No one is on the property. There are no flatbeds available. They've been renovating their office since August and no one is around. I moved out for 4 days alone and there was no one to sign me out. No bathroom, boxes got damaged from liquid. Apparently not the first time. Started to feel really unsafe from lack of security. Kept getting calls looking for payment but was gone. Meanwhile Also returned a call from them and got a TEENAGE GIRL who was so confused as to who I was.... read more

Business response:

Your feedback is important to us. We apologize for any inconvenience you experienced. Please feel free to reach out to us at (862) 701-9181 to discuss your concerns further. 

Lusia S.'s profile image
Lusia S. 
rating
9 months ago

Truly the worst. When it was Moove storage - I never had a problem. Have had my stuff there for 3 years. This company that bought it - the lack of normal human contact - the hardline attitude is creepy. Too long a story about a CC that was replaced with a new exp date. All the other auto charges transferred just fine. Not this place. So I get a fee. Call them with the replacement cc. They won't remove the fee. Next month - they charged the old CC again. Never changed it in their system. I get a text saying past due. I call t... read more

Business response:

We regret to learn about your experience with us. Please feel free to contact us at (862) 701-9181 to discuss this further. 

CA N.'s profile image
CA N. 
rating
3 years ago

Honestly never experienced employing with no sense urgency in this parking lot. I parked my because my company pays for it. Within a week they scratched all my rims and following day the bumpers was also scratched. Most employees at this facility are unprofessional and no respect. If you says something thief respond is " well find different parking" you all need to check you vehicle before and after. Honestly they have actitudes problems. 

Vera K.'s profile image
Vera K. 
rating
4 years ago

Never Again. They aren't even paying out my insurance claim! $2,500 worth of damage on brand new clothes and shoes and electronics! This is crazy. 

John S.'s profile image
John S. 
rating
4 years ago

The Bloomfield NJ location is closing because of flooding and widespread damage to all units. This is an act of God. The awful response from management is not. The place is disgusting with hundreds of people trying to clean units out at once, there is refuse/mold all over the place while employees sit around. management did not return my calls/emails and there is absolutely no equipment to help move belongings. I may have to lose work to deal with this. This place is a total "s show". Do not rent from iStorage. Ever. 

Ann K.'s profile image
Ann K. 
rating
5 years ago

Don't store your belongings here.... they raise your rent without notifying you. They do not notify you when damage occurs and your belongings are affected Excuses after excuses 15 percent raise without any notice!!!! Elsewhere is cheaper and friendly staff Horrible!!! 

N P.'s profile image
N P. 
rating
5 years ago

Don't store your belongings here if you value your stuff. I've been here for a month. I received a call on 7/2/2020 that there was flooding and I would need to come check my unit for water damage and of course they were wet. It rained again on 7/3/2020, so on 7/4/2020 I went to check , it was worse. The whole 10x10 unit had a water in it, my boxes were sitting in a puddle and some had imploded. My books wet, papers wet, clothes wet. The associate claims he doesn't know how the water got there, obviously there's a problem wit... read more

Frequently asked questions about iStorage

How is iStorage rated?

iStorage has a 4.7 star rating with 895 reviews. 

When is iStorage open?

iStorage is open now. It will close at 8:00 p.m.