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iStorage

4.9

About this business

Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate... read more

Location details

20184B Point Lookout Rd, Great Mills, MD, 20634, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.9118 reviews
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3 reviews have no rating
John D.'s profile image
John D. 
on Birdeye

a year ago

Very helpful!.. positive customer service! 

Business response:

John, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage  

jamoal h.'s profile image
jamoal h. 
on Birdeye

a year ago

Super professional staff; peace of mind. 

Business response:

Thank you Jamoal for your kind words, they go a long way to shaping what we do at iStorage Great Mills . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Great Mills Team 

Rebecca G.'s profile image
Rebecca G. 
on Birdeye

a year ago

Love this place it is the 2nd time I used this place .affordable, safe and convient.Highly reccomended 

Business response:

Thank you Rebecca for your kind words, they go a long way to shaping what we do at iStorage Great Mills . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Great Mills Team 

Glendaw T.'s profile image
Glendaw T. 
on Birdeye

2 years ago

I really appreciated having the pleasure of Darlene helping me. Darlene answered my questions and was very polite. I thank you for having Darlene work with you. Thx you for everything. 

Business response:

Glendaw, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Great Mills  

Jennifer E W.'s profile image
Jennifer E W. 
on Birdeye

3 years ago

I believe he said his name was Kyle. It was on March 28 Saturday I was there. He handled everything professionally. He was driving back and forth to several off sights the same day, so was late meeting me at the GM one, But, it all turned out ok and we were able to take care of all we needed to. 

Business response:

Jennifer E, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Great Mills 

Robert Klingberg's profile image
Robert Klingberg 
recommend  Recommended
4 years ago

Very efficient. I recommend this storage facility. iStorage manager Sharon was very outgoing, set up our storage area, and had all required paperwork in place within half an hour. 

Business response:

Hello Robert, we are happy to hear that we were able to help you. If you need anything further during your rental with us, please feel free to let us know! Sincerely, The iStorage Great Mills Team 

Janelle Baliko's profile image
Janelle Baliko 
recommend  Recommended
4 years ago

Sharon is extremely efficient, friendly, and professional. I was set up with my unit, shown to the unit, and unpacked(small load) all well within about 30 minutes. And my goodness this facility is so clean and very well kept. If anyone in the area needs a storage unit, I strongly recommend this one. Their rental options are also very flexible at month-to-month. 

VALERIE D.'s profile image
VALERIE D. 
on Birdeye

5 years ago

Wonderful staff, very clean and friendly was able to help me with my every need.  

Business response:

Valerie Thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Cheers, iStorage Great Mills 

Bernice J.'s profile image
Bernice J. 
on Birdeye

5 years ago

I CAN TRULY SAY ISTORAGE HAVE THE BEST CUSTOMER SERVICE, NO MATTER HOW MANY TIMES I'VE CALLED, BEEN LATE WITH PAYMENT, MISSED PHONE MESSAGE, NOT RETURN CALLS Ms.SHARON HAS SHOWN THE BEST CUSTOMERS SERVICE AND SHE GENUINELY CARES ABOUT THE CUSTOMERS THAT HAS STORAGE WITH THE FACILITY THANK YOU SO MUCH FOR YOUR SERVICE I TRULY APPRECIATE YOUR KIND WORDS OF ENCOURAGEMENT DURING MY CRISIS THANK YOU MS.SHARON YOUR THE BEST 

Frequently asked questions about iStorage

How is iStorage rated?

iStorage has a 4.9 star rating with 118 reviews. 

When is iStorage open?

iStorage is open now. It will close at 6:00 p.m.