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iStorage
- Self Storage
- Cincinnati, OH
About this business
Location details
5418 N Bend Rd, Cincinnati, OH, 45247, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Great service nice and safe to enter and or excited Very helpful staff .. excellent customer care 🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼
Business response:
Maria, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage
Manager very pleasant and efficient. Easy to work with.
Business response:
Elaine, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Cincinnati - N Bend Rd
Clean spacious dry
Business response:
Hello Dennis, we are glad to see that you had a great experience. We are always working to improve, and your feedback is exactly what we need to do that. Sincerely, iStorage Cincinnati - N Bend Rd
You guy did great 👍
Business response:
Thank you Bill for your kind words, they go a long way to shaping what we do at iStorage Cincinnati - N Bend Rd . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Cincinnati - N Bend Rd Team
I had a good experience with the management
Business response:
Hello Reginald, we are glad to see that you had a great experience. We are always working to improve, and your feedback is exactly what we need to do that. Sincerely, iStorage Cincinnati - N Bend Rd
Christopher Arnold is the manager that help us. He was the sweetest and most helpful. Took time to help us figure the right size unit we needed for my mom's things. Made this easy for us! Thanks again!
Business response:
Kathy, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Cincinnati - N Bend Rd
The onsite manager, Chris, is great, but I would not recommend this place. My rental rate is going up nearly 18% after five months. I called to ask about this and was told that my original rate was an "introductory rate", but the manager acknowledged that they don't tell you that when you rent. I think that is outrageous. FIND ANOTHER PLACE THAT IS HONEST ABOUT THEIR PRICING POLICIES.
Business response:
Hello Karen, we are sorry to hear about your experience while renting with us. While we do occassionally increase our rates, this is done to provide a better experience to our customers by way of improvements made to facilities and covering increases to maintenance costs. We always take great care when raising rates to ensure that they happen as infrequently as possible, and with impact as dictated by the market. Even with that, we always try to provide the smallest possible increase. If there is anything we can do to assist... read more
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 4.6 star rating with 371 reviews.
When is iStorage open?
iStorage is open now. It will close at 10:00 p.m.