This profile has been claimed by the business owner or representative.
iStorage
- Self Storage
- Cincinnati, OH
About this business
Location details
4932 Marburg Ave, Cincinnati, OH, 45209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
It was WonderfulÂ
Business response:
Stacy, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Self Storage Â
The storage unit is clean and staff was very helpful when signing up at the office.Â
Business response:
Thank you Millie for your kind words, they go a long way to shaping what we do at iStorage Self Storage . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Self Storage TeamÂ
Love the no contact renting, very simple with no hassles at all. The unit could've been cleaner, but it was exactly what I needed in size and reasonably priced. 😃Â
Business response:
Hello Amanda, we are glad to see that you had a great experience. We are always working to improve, and your feedback is exactly what we need to do that. Sincerely, iStorage Self Storage Â
I rented my storage space on 3/31/22 n picked up my items on 5/14/22. Prior to renting there were no Warning Signs that the outside units water may get into them. My Personal & household items water damage and mildew...Electronics water damage matress full of so much water when lifted the water leaked like a faucet...I find it hard to believe this is not a known issue n it's not the 1st 2nd or 3rd time....im so pissed.....got the basic insurance n im pretty sure they are gonna find a reason not to even pay me the $1000....My... read more
Business response:
Hello Tracy, we are sorry to see that you had a poor experience with us. We take our feedback very seriously, and would appreciate more details so we can continue to improve. If you would reach out to us at feedback@istorage.com it would go a long way to improving our customer experience. Sincerely, The iStorage TeamÂ
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 4.8 star rating with 748 reviews.Â
When is iStorage open?
iStorage is closed now. It will open at 6:00 a.m.Â