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iStorage

4.4

About this business

Location details

6530 Urbana Rd, Springfield, OH, 45502, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.4132 reviews
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Susan F P.'s profile image
Susan F P. 
2 years ago

Pleasant representative, very clean,, happy with entire experience, it’s the first time I’ve ever rented a storage unit & would highly recommend this location 

Business response:

Thank you Susan for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

Kayla D.'s profile image
Kayla D. 
3 years ago

Very friendly and helpful great price 

Business response:

Kayla, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage  

Terrance W.'s profile image
Terrance W. 
3 years ago

Good customer service also had what I needed thank you 

Business response:

Terrance, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage  

Sharene's profile image
Sharene 
2 years ago

I would not recommend this place until management changes her attitude. There is an on going problem with the manager Rebekah Doyle. She is very rude to customers and IStorage don’t seem to care how she treats them. They will refer the complaint to Yolanda the area manager, but she is just like Rebekah (very unprofessional). I ran this property for 5 years and hired Rebekah as an assistant when it was Springfield Self Storage and her 1st day of training didn’t go well, she was rude to the trainer and they didn’t want to keep... read more

Business response:

Thank you for providing your honest feedback. We are disappointed to hear about your negative experience with an employee, and we have passed your review along to management. If you have further concerns, please email us at customerservice@nsabrands.com. Sincerely, iStorage  

Frequently asked questions about iStorage

How is iStorage rated?

iStorage has a 4.4 star rating with 132 reviews. 

When is iStorage open?

iStorage is open now. It will close at 10:00 p.m.