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30000 I-10, Boerne, TX, 78006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Would give a zero if I could. Rented a unit in March and received a rent increase of 47% in May. Meanwhile the main gate has been open 24/7 going on 3 weeks now and I've called three different numbers and am just looped around an automated system. Needless to say, I packed up my stuff and cancelled.
Business response:
We regret to learn about your experience with the significant rent increase and the security concerns with the main gate. We understand how frustrating it must be to face a 47% increase after just two months and then have difficulty reaching our team about the gate issue. We apologize for the inconvenience you experienced with our automated system when trying to report the problem. If you would like to provide more information about your experience, one of our storage specialists can assist via email at customerservice@nsast... read more
iStorage has a 4.5 star rating with 101 reviews.
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