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iStorage

4.9

About this business

Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate... read more

Location details

11511 Gaston Road, Katy, TX, 77494, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.9154 reviews
Gene S.'s profile image
Gene S. 
on Birdeye

a year ago

great service 

Business response:

Thank you Gene for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

Ed M.'s profile image
Ed M. 
on Birdeye

a year ago

Mike and the Crew did a great job of taking care of us Again.. We were customers w 3 units 4+ years ago and When we came in last month , Mike remembered us and pulled up our profile and had us in 2 units right away.. Thanks again I Storage Team. Best The Michnas 

Business response:

Hi Ed. Thank you for your feedback! We're glad to hear that you had a great experience storing with us. We look forward to continuing to serve you. Sincerely, iStorage  

Bertha Alicia G.'s profile image
Bertha Alicia G. 
on Birdeye

a year ago

Excellent. Mike very helpful. Very patient with my ignorance in renting a U-Haul. 

Business response:

Thank you Bertha Alicia for your kind words, they go a long way to shaping what we do at iStorage Katy . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Katy Team 

Bert James R.'s profile image
Bert James R. 
on Birdeye

2 years ago

You did just fine. Very helpful. 

Business response:

Bert James, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Katy 

Jose A.'s profile image
Jose A. 
on Birdeye

2 years ago

Great customer assistance, congratulations Mr Mike V. and the manager lady. 

Business response:

Jose, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Katy  

Dennis O.'s profile image
Dennis O. 
on Birdeye

3 years ago

Mike and Jay you’re very helpful in getting the units that I needed and were very knowledgeable. The price was right wouldn’t go anywhere else thanks guys 

Business response:

Dennis, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Katy 

HUMBERTO G.'s profile image
HUMBERTO G. 
on Birdeye

3 years ago

Service was superb and rental process easy and quick 

Business response:

Humberto, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Katy  

Less B.'s profile image
Less B. 
on Birdeye

3 years ago

The process was easy and quick. 

Business response:

Thank you Less for your kind words, they go a long way to shaping what we do at iStorage Katy . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Katy Team 

JOE C.'s profile image
JOE C. 
on Birdeye

3 years ago

Been renting a few units for some years now. Needed to upgrade to a larger unit. The Staff was very helpful, as always, and I was moved in less than 2 days. The District Management Team even followed up to make sure everything went smooth. Top Notch !! 

Business response:

Joe, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Katy  

Frequently asked questions about iStorage

How is iStorage rated?

iStorage has a 4.9 star rating with 154 reviews. 

When is iStorage open?

iStorage is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com