This profile has been claimed by the business owner or representative.
8201 Central Ave NE, Ste H, Spring Lake Park, MN, 55432, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 4:30 p.m. | |
Tue | 7:30 a.m. to 4:30 p.m. | |
Wed | 7:30 a.m. to 4:30 p.m. | |
Thu | 7:30 a.m. to 4:30 p.m. | |
Fri | 7:30 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They were very knowledgeable and did a very good job without creating any mess. They were able to determine why our chimney was smoking so much (negative air pressure) and told me how I could correct the problem.
I thought they did great work but they were a little high. Pretty professional. I was impressed with Jack Pixley.
I thought they were professional, efficient, and we have no complaints. I am happy with them.
I have no complaints about their timeliness, courtesy of customer service. They did good work, followed up well to explain all that they did. I am very satisfied and would recommend them to anyone needing a chimney sweep.
Business response:
THE HOMEOWNER NEVER CONTACTED US OR SENT IN THE COMMENT CARD. THIS IS THE FIRST WE WERE AWARE THERE WAS A PROBLEM. JACK WILL BE CONTACTING THIS CUSTOMER THIS MORNING TO GET THIS RESOLVED. ACCORDING TO THE NATIONAL FIRE PROTECTION ASSOCIATION NO 211 WE ARE NOT REQUIRED TO GO TO THE TOP OF THE CHIMNEY TO SWEEP THE FIREPLACE IF IT IS UNSAFE TO DO SO. NOW THAT THE BEES ARE IN HIBERNATION WE ARE MORE THAN HAPPY TO GO BACK TO THE HOME TO EVALUATE, IF IT IS SAFE TO DO SO. WITH THE EQUIPMENT WE HAVE, WE CAN SWEEP PROFESSIONAL FROM T... read more
As aways, Jack Pixley Sweeps answers each call with friendliness and promptness. they arranged for the following weekday, according to my schedule a time to come do sweep and inspect my fireplace and chimney. Randy arrived promptly, and was very courteous and helpful. He answered my questions, inspected the chimney and fireplace and cleaned it all nicely. I always call on them to do this and will continue to use their services and recommend them to my friends.
It was great. As a female, who was home with a toddler and husband at work, I had no qualms about letting the two gentlemen in, that came. I was never concerned for my safety or my home. They were kind and courteous and incredibly knowledgeable! We would absolutely, without a doubt have them back out again!
He has been excellent every time. He is very clean and goes out of his way to do even more than we asked him to do.
Good continuity in the service provided. I feel like he really knew my chimney.
They found cracks in the rest of the tiles and gaps in some of the joints. The sweep showed up on-time and on short notice. The sweep cleaned up completely and there was no evidence that he had been there, besides a cleaned chimney. The video camera gave us great views of cracks and gaps and the sweep was able to take computer images of the problems. He left a disk with the images of the problems for our records. Overall, the work was excellent, efficient, and courteous. We would use them again.
Jack Pixley Sweeps has a 4.9 star rating with 1,435 reviews.
Jack Pixley Sweeps is closed now. It will open tomorrow at 7:30 a.m.