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Jandy APURE35 AquaPure Ei for 35,000 Gallons
About this business
Warranty No disclosed warranty information available
Not impressed with product. A month after setting up this product still not working. Contacted the manufacturer, they wrote me back contact the seller.Value for my money? Absolutely not.Jorge
GARBAGE NEVER WORKED GARBAGE!!!! TRY TO CONTACT SELLER NEVER ANSWERED DO NOT BUY
Didn't last Whole system quit working after two seasons.
1.0 out of 5 stars Didn't last Whole system quit working after two seasons.
Company didn’t stand behind warranty Bought this product in June of 2017. It’s stopped working this year. Two years for a product that is this expensive should last more than two years. Warranty says 3 years. Nop....the company isn’t standing behind it. So very aggravating!!!!!
Company didn’t stand behind warranty Bought this product in June of 2017. It’s stopped working this year. Two years for a product that is this expensive should last more than two years. Warranty says 3 years. Nop....the company isn’t standing behind it. So very aggravating!!!!!
Good for 3 or 4 years Good for 3 or 4 years. Then the saddle clamp breaks and so does the lock nut. Cheap plastic that gets brittle over time. Unit is also prone to leaks. Definitely would not buy again unless I was installing on a house I was flipping. Display screen is also half burnt out. Chinese junk product.
Business response:
Hello Tony, Thank you for your review. There are normal wear and tear items on your AquaPure system and one possible reason for the the break in the saddle clamp is over tightening when trying to prevent additional leaking. We recommend replacing two parts; the pod gasket (R0767800), and the main o-ring (R0738500). To speak to a technician about your screen, please call (800) 822-7933 or send your contact information to feedback@zodiac.com, and a technical support representative will contact you. All the Best, Zodiac Pool Sy... read more
Buy one that has a glue in install option. Too bad because the unit seems to keep up on our 10K gallon pool just fine. It's just when you need to remove the cell to clean it and you have to deal with that unbelievable mount Jandy designed for this thing. I get that it was supposed to be super easy so any homeowner could install their own salt system I just wonder how many people Jandy have turned off to the amazing benefit of using salt because of this thing's terrible design. Why not at least include a $2 PVC glue on mounti... read more
Business response:
Dear M. Gentry, We're sorry to hear about your experience with the APURE35. However, we appreciate your feedback. We'd like to speak with you about this to see how we may be able to assist. Please contact us at feedback@zodiac.com including your contact information and we will reach out to you as soon as possible to discuss this further. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Frequently asked questions about Jandy APURE35 AquaPure Ei for 35,000 Gallons
How is Jandy APURE35 AquaPure Ei for 35,000 Gallons rated?
Jandy APURE35 AquaPure Ei for 35,000 Gallons has a 3.4 star rating with 48 reviews.
When is Jandy APURE35 AquaPure Ei for 35,000 Gallons open?
Jandy APURE35 AquaPure Ei for 35,000 Gallons is open now. It will close at 6:00 p.m.