Janette Hernandez at Rate (NMLS #1182949)

ALEXANDRIA P. 

Verified by Rate, Inc.

6 months ago

Janette was phenomenal to work with from the pre-approval step through closing day. She is extremely knowledgeable about the home-buying process and took the time to explain every step and scenario to us as her clients. Janette answered any and all questions we had no matter the time of day. We are very pleased with our interest rate and the overall process. Providing documents was seamless through Rate's online portal. Our processor, Anna, was great at following up and providing detailed instructions on what the next steps ... read more

JOHN M. 

Verified by Rate, Inc.

10 months ago

The excellent professional service provided by Janette Hernandez and Cassandra Rolon 

RUBY F. 

Verified by Rate, Inc.

a year ago

Janette Hernandez went above and beyond to help us get our home sweet home. 

NARYENSI V. 

Verified by Rate, Inc.

a year ago

The only reason I don't give a 10 is because in many occasions I trying to reach out to Courtney my underwriter and I never got an answer back from her... Buying a house is a mayor undertake and it is a lot of pressure. Getting the right answer at the right time means a lot in stressful times. On the other hand my MLO Jeannette was amazing. 

LUIS P. 

Verified by Rate, Inc.

a year ago

Because they make it easy for us...