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Jefferson House Memory Care Community
- Kirkland, WA
About this business
Location details
12217 Northeast 128th St, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Jefferson House is great. The only thing that is bothering us is that [name removed] seems to go to bed during the day and would stay there indefinitely if no one comes to get him when a new activity starts... This seems to be happening more often. That is our biggest concern at this point. Thank you.
Business response:
Thank you for your 5-star review! We are grateful for your additional thoughts on how we can do better. Please don't hesitate to speak to one of our team members about this: We want to care for each one of our ladies and gentlemen in every way possible!
I only wish we could of moved in sooner. What we really like about Jefferson House is that It was light, airy, not dark and sad. Based on the experience we have had so far with Jefferson House we would absolutely recommend this community to other families and in fact we have already!
Jefferson House was a lovely facility. The gal who showed us around was great, but we felt the facility was too large for what she needed and it was pricey.
It is a beautiful place and it has a very homey atmosphere. They were very responsive and very accessible anytime we called there was always someone who answered immediately. However, they just had covid go through the entire place, but they did the best they could to take care of the problem. She was not as far gone with her memory, but since they treated everyone in memory care the same way it was frustrating.
Good management start with good staffing. Always overworked overwhelmed. Sometimes you feel like you cannot meet the residence need because you are overworked. They don’t care about anything else, except accumulating their money. The place is beautiful but if you decided to leave your loved one, I would suggest you come take a look and check up on them quite often. We have a high rate of turnover for caregivers and management. It’s like a zoo beautiful place but on organized and unprofessional. In the end, the residence and ... read more
Business response:
Hi there, We are sorry this has happened to you. We will personally look into this situation and see how we can adjust things. We can assure that we do have standards and sometimes things are not upheld to that standard. If you do have any other comments or concerns please call us at our home office at (360) 867-1900.
Frequently asked questions about Jefferson House Memory Care Community
How is Jefferson House Memory Care Community rated?
Jefferson House Memory Care Community has a 4.7 star rating with 23 reviews.
When is Jefferson House Memory Care Community open?
Jefferson House Memory Care Community is open now. It will close tomorrow at 12:00 a.m.